SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 120

Scale Payment Services Payment Methods Sales Hiring 120

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Stax 88

SaaStr

AUGUST 15, 2020

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still.

Payment Methods 215

Payment Methods Merchant Services Scale Payments 215

FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Grew to over a hundred million dollars in revenue in five years. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses.

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

SmartKarrot

JANUARY 12, 2021

These software’s are used for a myriad of purposes like secure management of clinical data, payment procedures and claims that ensure smooth functioning of health-care business. With so many tech-companies supplying healthcare-related software products, customer success in healthcare has become an indispensable part.

Healthcare 10

Healthcare Customer Success Payment Services Trends 10

SmartKarrot

JUNE 16, 2022

The primary responsibility of a Chief Financial Officer (CFO) is to ensure that various financial business processes such as billing and payment procedures are working smoothly. Subscription billing is defined as the implementation and execution of automated recurring billing processes and consumer payments.

Payment Services 10

Payment Services SaaS Payments Payment Features Subscription 10

FastSpring

JANUARY 27, 2022

In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. How My Marketing Concepts upsells annual payments during trial.

Merchant Services 111

Merchant Services Payment Services SaaS Payments Payment Solutions 111

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. 10 years of making internet business personal. Calm’s Will Larson on how to build a technical leadership career.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JULY 20, 2021

Cecily Sackey, Senior Customer Success Manager @ Capchase & Alex Pedraza, Head of New Business @ Capchase. Secrets to Aligning Marketing and Revenue Strategies with Marqeta’s CMO. 4 Secrets to Using Data Security and Compliance as a Competitive Advantage with Very Good Security’s CEO. with Notion Capital.

Payments 267

Payments Payment Services SaaS Payments Banking 267

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

User Pilot

NOVEMBER 24, 2023

(Starts at $39/month) Heap is a digital insights platform that provides customer analytics with features like conversion rate calculation, customer journey maps, and advanced data heatmaps. Userpilot features no/low code customer behavioral analytics that enables you to keep track of user activity within your website.

Payments 91

Payments Revenue Payment Solutions Scale 91

SmartKarrot

SEPTEMBER 1, 2022

Sales motion: A corporation’s method and strategies to market its goods. Customer Lifetime Value (CLV): The entire sum of money that a client is anticipated to spend with your company during the course of their agreement with you. They anticipate 24-hour phone support. industries.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Sales Hacker

MARCH 2, 2020

Predictable Revenue. The Challenger Customer. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You Can’t Teach a Kid to Ride a Bike at a Seminar : The Sandler Sales Institute’s 7-Step System for Successful Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

OCTOBER 30, 2023

responds to questions like: What attracts the attention of customers, and what goes unnoticed? Which specific aspects of your website or app frustrate them? What activities or patterns do customers exhibit just before they leave your website or app? Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Basically, every user interaction is an event, and this can be everything that the user does in the app or on the website, for example, clicking on a button, completing a form, viewing a page, closing a pop-up window, etc. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

assists businesses in achieving revenue growth, informed decision-making, and financial health by efficiently managing all aspects of operations. This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

NOVEMBER 28, 2023

assists businesses in achieving revenue growth, informed decision-making, and financial health by efficiently managing all aspects of operations. This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Which was that pioneering inside sales motion driving a lot through online and through WebEx at the time.

Underperforming Technical Team 164

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 164

ProfitWell

FEBRUARY 26, 2020

It helps businesses keep their customers, maintain revenue growth, and understand why and when customers are leaving. The Importance of Customer Retention. Customer retention reflects the ability of a company to deliver value within its competitive market. Higher customer satisfaction. Customer experience.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

ProfitWell

NOVEMBER 8, 2019

On today’s episode, Flywire focuses on the customer, MoneyLion drops the “Netflix of finance,” and Impact Pricing launches an online course you’ll be all about. Impact Pricing launches an online course —Accelerate Your Subscription Business—claiming it will be “your blueprint to packaging and pricing for growth.".

Sales Recruiting 40

Sales Recruiting Payment Services Payment Methods Sales Hiring 40

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 136

Payment Services Merchant Services Payment Solutions Payments 136

SaaStr

MAY 4, 2022

As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. During my time at Stripe, I have seen how we’ve grown our product with SaaS in mind: not just for billing and invoicing, but for everything from revenue recognition, to tax, to identity verification. .

Payment Features 214

Payment Features Payment Services Payment Solutions Outsourcing Services 214

SaaStr

AUGUST 6, 2020

How does Chen think about aligning revenue scale to your customers? Chen Amit: So, I started in the tech world many years ago and actually started and made money as a youngster before the personal computer was created. So, within six months I had an MVP, it was live, it was revenue generating. How can this be done?

Sales Hiring 250

Sales Hiring Payment Services Payment Solutions SaaS Payments 250

SmartKarrot

JANUARY 28, 2022

The Blue Dot is an Israel-based SaaS platform that helps businesses connect the dots to finish the transactional story of each employee, going beyond tax compliance. Deep Instinct is an online security firm specializing in deep learning. Gong is an Israel-based SaaS company that provides revenue intelligence solutions.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10

Panintelligence

FEBRUARY 7, 2024

Our own SaaS originated as an internal solution for a leading payment gateway provider. The origins of Fintech SaaS From its origins as a B2C payment enabler to a staple across insurance, lending, compliance and more, Fintech SaaS now boasts a solid foothold within B2B and B2B2X markets. Let's get into it!

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75