SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And actually, one of the restaurants burned down and took our whole prototype with us, and that was pretty much the end of that company.

SaaS Payments 248

SaaS Payments Scale Payment Services Payment Solutions 248

Sales Hacker

OCTOBER 20, 2021

Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. Invest in appropriate technology to support digital transformation.

Payment Services 102

Payment Services Technical Review Payments Software Review 102

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. We work with many of the companies who are here at SaaStr, Salesforce, Slack, Twilio, Zoho, and I hope many of you in the room. Dare I say SaaS.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Upscope

JUNE 9, 2021

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

NOVEMBER 2, 2019

Second, why does Krish believe it is one of the most important things any company must do? Does it have to be in person? Billion acquisition is just one milestone in the early innings of the company’s story. What is the process to do it efficiently? What questions reveal the most? This episode is sponsored by Owl Labs.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OPEXEngine

MARCH 15, 2022

Where will it make sense to invest the time, effort, and money to set up a local entity and scale it? Payment Processing and Currency Management. Local payment management is critical for several reasons. The first is garnering a high acceptance rate on your payments. Where is the best market fit? Talent Compensation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Sixteen Ventures

DECEMBER 31, 2019

Metering / Billing / Payment Process. How do I target my customers when they’re not online? Every company has an initial catalyst for investing in Customer Success. For many companies started without Customer Success as their purpose, that initial catalyst will usually be a high churn rate. Customer Acquisition.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

MARCH 17, 2020

We started investing a tremendous amount on the enterprise side. There are a couple of things that we need to consider in thinking about like, okay, I’m now in a position where I know I need to invest, essentially I’m hiring customer marketing. We invested a lot in a local event marketing team. deal size growth.

Scale 142

Scale Payment Services Sales Hiring Payment Methods 142

SaaStr

OCTOBER 21, 2019

The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. The company raised a monster $60 million series A from Accel and Atomico in 2017 with only one prior investor, being Y Combinator. billion users to pay for virtual goods through their phones.

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

OpenView Labs

SEPTEMBER 5, 2019

In our mission to increase the GDP of the internet, we work with both small startups and public companies, helping them remove the complexity of processing the payments that are the heartbeat of every business. Stripe is a company built by developers, for developers. Shopify is a great example of this kind of relationship.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

CustomerSuccessBox

JULY 19, 2022

Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments. There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. And so once I had the idea I convinced my father to invest and become a customer. He was investing in internet companies.

Sales Recruiting 166

Sales Recruiting VP of Engineering Scale SaaS Payments 166

OPEXEngine

OCTOBER 6, 2020

Would customers stretch out payment terms? Preserving key investments: Salsify also looked at newer investments they’d made. We had already hired and onboarded them and decided that it was an investment worth maintaining. Creating the Right Culture. How quickly would customers churn?

Sales Recruiting 40

Sales Recruiting Sales Hiring Payment Services Forecasting 40

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? We also tap into the more payment ecosystem, and we have ways of earning money there. And that’s really what we invest in right now. Where are the challenges? What must one always do? * What are the challenges?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

SaaStr

OCTOBER 24, 2019

Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Jos White : We were fortunate enough to lead a Series A investment into Tradeshift back in 2010, I think. Christian Lanng : Yeah, first off, the you Jos, so, yeah.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. You take as long as you need.

Sales Hiring 152

Sales Hiring Sales Recruiting Scale CTO Hire 152

SaaStr

JULY 26, 2019

How did Eric find raising the Series A as a non-Bay area company? She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. It’s not about the convincing sales rep or the old school view of a sales person anymore. Really invest in values and what you stand for.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141