ProfitWell

OCTOBER 1, 2019

Katie Burke, Chief People Officer at HubSpot , is a marketer-turned-culture expert. To her, culture is much more than a blurb in your job description. A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While culture is something many companies try to do, getting it right takes a certain finesse. The top 9 mistakes companies make when it comes to culture.

Company Culture 40

Company Culture CTO Hire Interviewing New CTO 40

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps.

Company Culture 230

Company Culture Sales Hiring Headcount Scale 230

SaaStr

DECEMBER 12, 2022

Every SaaS company strives to adapt to the emerging changes in the market as soon as possible and achieve sustainable growth. Product differentiation strategy entails capitalizing on your company’s uniqueness to attain a competitive advantage in a saturated market.

Company Culture 183

Company Culture Strategy Innovation SaaS Payments 183

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Speaker video: Stripe is really a set of developer tools for building and operating an online business.

Scaling 160

Scaling Company Culture Payment Services Scale 160

SaaStr

MARCH 3, 2020

Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. So I wanted to get the experience of working for a Fortune 500 tech company. But Siebel, Oracle, all these companies.

CTO Hire 162

CTO Hire Sales Hiring Sales Recruiting Company Culture 162

SaaStr

APRIL 18, 2019

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. My father was an entrepreneur, but he was building pump companies, very different businesses. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. Oracle just bought the company, but what is it?” And as a hobby we have just launched another SaaS company called ThreeKit.

CTO Hire 178

CTO Hire Company Culture VP of Engineering SaaS Payments 178

SaaStr

NOVEMBER 2, 2019

278: Krish Subramanian is the Founder & CEO @ Chargebee, the startup that lets you go beyond billing, payments and recurring invoices — to delivering subscription experiences that “wow” To date, Chargebee have “wowed” some of the world’s leading VCs to the tune of $38m including the likes of Insight Venture Partners, Tiger Global, Steadview and Accel Partners. Second, why does Krish believe it is one of the most important things any company must do?

Company Culture 137

Company Culture Scale SaaS Payments Sales Recruiting 137

SaaStr

JULY 26, 2019

Why does Eric believe that hitting the employee 50 mark is a huge moment for founders and the scaling of the company? How did Eric find raising the Series A as a non-Bay area company? She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. She spent nearly a decade involved with the company as CEO and Executive Chairwoman before she sold the company to IKEA in October of 2017.

Company Culture 151

Company Culture Scale Sales Recruiting SMB 151

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. A lot of companies show trillion dollar market sizes.

Company Culture 135

Company Culture Accept Credit Card Payments Acquisition Banking 135

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. They built their first company and sold it when they were teenagers.

Scaling 124

Scaling Company Culture Payment Services Banking 124

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Why does Jeppe believe that building for SMB makes it easier to build a great culture internally? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? I come from management consulting and I worked with large companies for quite a few years.

Company Culture 129

Company Culture Scale SMB Sales Recruiting 129

SaaStr

OCTOBER 21, 2019

274: Robert Vis is the Founder & CEO @ MessageBird, the company that allows you to talk to your customers via Voice, SMS and Whatsapp. The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. The company raised a monster $60 million series A from Accel and Atomico in 2017 with only one prior investor, being Y Combinator. billion users to pay for virtual goods through their phones.

Company Culture 100

Company Culture Mobile Payments Airlines Scaling 100

SaaStr

OCTOBER 24, 2019

Join this discussion to learn how to maximize efficiency within your company. It’s actually just connecting the hundreds and hundreds of thousands of companies that do business all over the world. We realized that in most company do not have access to the global economy. I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Built my first company, sold it.

Company Culture 103

Company Culture SaaS Payments Cloud B2B 103

Neil Patel

MAY 2, 2022

According to data from Salesforce, 68 percent of companies have not even identified their marketing funnel. For example, they may see one of your ads on social media or come across your website in the search results. For example, Toms is a company built on the idea of giving back.

Payment Methods 140

Payment Methods Marketing Social Media Branding 140

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. Roelant will share lessons from the company’s own global growth path and will be giving practical tips for companies who are thinking about expanding their business globally. Can you guys introduce us to this company?

Payment Methods 147

Payment Methods Banking Payment Services Merchant Services 147

Neil Patel

JULY 26, 2021

Hundreds of companies offer franchise opportunities: which one is right for you? Do you want an online or in-person business? There are franchise businesses in travel, restaurant, convenience stores, websites, health and wellness, business, and much more.

Business 131

Business Travel Branding Payment Methods 131

OpenView Labs

DECEMBER 21, 2020

Companies will make retention a priority: customer retention, training retention and institutional knowledge (or history) retention.”. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home. What does the future hold for B2B software?

SaaS Payments 97

SaaS Payments Embedded Payments Healthcare B2C 97

SaaStr

NOVEMBER 21, 2020

As for Rob, before founding Salsify, he was the first-ever product manager at Cambridge Semantics and before that was a Senior Product Manager @ Endeca helping grow the company to it’s $Bn exit. When is it right for SaaS companies to turn down potential customers?

Pricing 274

Pricing SaaS Payments Wireless Scale 274

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. There is a clear distinction between fast growth SaaS vendors (over 50% annual growth) and slow growth companies (less than 25% growth) between $100M-$500M. By contrast, slow-growth companies reported 20% revenue from international business in 2020.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services compliance 40

Upscope

JUNE 9, 2021

When the president of the company does calls What did they say in the comments section? "I Every call center ceo/manager should spend AT LEAST a full shift on the phone." This job has given me a fear of talking on the phones.” On phones it's right there and then.

AWS 52

AWS Entrepreneurship Payment Methods Banking 52

Incredo

NOVEMBER 7, 2019

If you are a SaaS founder or a C-level executive, you have 2 reasons to walk through our guide: 1) You give SaaS demos frequently and want to know all the rules of this game, 2) You want to know how to train your sales team and improve their software presentation skills. Or if you are a sales rep at a SaaS company, this guide again can become a goldmine for you and your teammates. You may be live demoing to masses on social media or via on-demand video on your website.

Payment Solutions 168

Payment Solutions Software SaaS Payments Social Media 168

Sales Hacker

OCTOBER 20, 2021

??. Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. Risk mitigation contributes to the company’s revenue.

compliance 110

compliance Government Sales Enablement Technology 110

OpenView Labs

SEPTEMBER 18, 2019

At Stripe , we build infrastructure that allows internet businesses big and small to accept payments from anywhere. Technology companies who’ve attempted cookie cutter internationalization have generally failed. In payments, that’s even truer than anywhere: payment methods, financial behaviors, banking ecosystems and businesses are intensely cultural. A growth/salesperson: This person’s focus is on finding customers and growing the business.

Company Culture 40

Company Culture Banking Marketing Engineering 40

CustomerSuccessBox

JULY 19, 2022

Successful SaaS companies grow in two ways: by acquiring new customers and by retaining existing customers (i.e., There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy. Personalization is something that data excels at.

Customer Success 52

Customer Success Onboarding Acquisition Branding 52

OPEXEngine

OCTOBER 6, 2020

In building Salsify, a product experience management company, he and his executive team expected another recession to occur at some point, and they knew they’d have to plan for the worst. At this point, scenario planning has become a habit—it’s part of our company’s DNA,” says Mary Jefts, CFO of Salsify. Effective contingency planning comes down to four key components: Cadence, Constraints, Culture, and Communication. Would customers stretch out payment terms?

Forecasting 40

Forecasting Sales Recruiting Communication Banking 40

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission. Still, many shy away, creating an advantage for those companies that can engage. Stripe is a company built by developers, for developers.

Scale 40

Scale Sales Hiring Payment Facilitation SaaS Payments 40

Sixteen Ventures

DECEMBER 31, 2019

But since then, companies that are not SaaS, or even technology companies at all, have recognized the transformative power of Customer Success and embraced it as their new operating model. Metering / Billing / Payment Process. 7 Ways Customer Success drives Company Valuation.

Customer Success 137

Customer Success Churn Onboarding Payment Solutions 137

OpenView Labs

NOVEMBER 18, 2019

There are two parts to building a successful and enduring company. My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries. With software “ eating the world ,” as Marc Andreessen wrote in the WSJ back in 2011, every company was going to be facing these technology-related problems. Saying your company is customer centric is easy.

Company Culture 41

Company Culture Banking Advertising Software 41

SmartKarrot

MARCH 8, 2022

An alumna of Yale and Stanford, Allison has contributed to the Customer Success industry as the COO of Gainsight, a prominent customer success company, and a 1B USD unicorn. Donna is known for helping high-growth companies acquire and retain loyal, happy, and satisfied customers.

VP of Engineering 21

VP of Engineering Consulting Customer Success SaaS Payments 21