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7 Mistakes SaaS Businesses Make and How to Solve Them

Panintelligence

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. We often see companies too focused on customer acquisition, and not enough on retaining customers.

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

Ciaran, our CTO , came up with this magical line. We invested more heavily in particular types of training in order to build even more muscle in those core technologies, and we built some interesting tooling to support those core technologies. We have a team dedicated to continuous delivery and developer productivity.

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Top Global SaaS Trends You Should Know with Google Cloud and Zenoss (Video + Transcript)

SaaStr

And that ultimately is what led us to become a Google Cloud customer, but what we saw is that it was speed, it was scalability, it was security, reliability, but also on the development side: Who was gonna take us faster to market from a development perspective when we made our selection to ultimately pick a cloud provider.

Cloud 168
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Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture.

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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made. Bret was formerly the CTO at Facebook. In this case, the customer are your new colleagues. Sam Taylor: And so, I met Bret.

Scale 172
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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene.

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SaaStr Podcast #218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software

SaaStr

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? How do they distinguish between culture and values? Just to name a few.