Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free. Square Fees: 3.5

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Stax

FEBRUARY 19, 2025

Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams. For example, in fintech, ISVs provide specialized payment processing solutions that integrate with point-of-sale (POS) systems, enhancing transaction security and efficiency. What is an API?

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Communicate frequently and clearly with customers about the transition.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

Baremetrics

MARCH 30, 2021

Your business requires a fast and reliable tool for sending and receiving payments from clients. But with so many payment processing tools on the market, which one should you choose? Here's a list of six payment processing platforms for 2021. 1 Different B2B Payment Processing Tools 1. QuickBooks 3.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Valuize Consulting

NOVEMBER 25, 2024

In today’s competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Increased retention. This article aims to help you avoid that. Better customer support.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Subscription Flow

DECEMBER 12, 2024

These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. In short, RGM indicates that all of a businesss processes must be aligned, and working toward a unified goal. Why is the Revenue Growth Management Solution Important?

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Subscription Flow

MARCH 1, 2024

When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service.

Payment Services 105

Payment Services Payment Methods Payments Merchant Services 105

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

BetterCloud

JANUARY 15, 2025

With both high complexity and large volume, data within SaaS apps can be difficult to protect. Ensuring its privacy and security requires the proper infrastructure, people, processes, and practices in place. This is why security teams require SaaS security assessments. But whats in them? Insider Threats. So the stakes are high.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. This guide will go over 10 best practices that will help you improve product engagement , nurture customer relationships, and increase retention rates! Personalize customer communications based on user expectations. Track the right customer communication metrics.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” what factors to consider before defining your SaaS sales commission percentage. What are 5 common SaaS sales compensation models? We will write about: 1. common software sales comp plans, 2.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

SaaStr

JULY 30, 2024

PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams. There are three facets to consider to achieve this.

Underperforming Technical Team 276

Underperforming Technical Team Enterprise Scale Payments 276

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” what factors to consider before defining your SaaS sales commission percentage 4. and finally figure out how much that SaaS sales salary should be. In the end, a bonus section is waiting for you!

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Stax

MAY 20, 2024

The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Although your business has received payment, this cannot be credited to your bottom line until delivery of the product is completed. If this question is confusing, you’re not alone.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

User Pilot

NOVEMBER 30, 2023

Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

ProfitWell

APRIL 23, 2020

Customer retention is more important than ever during these uncertain times. Here are some strategies based on basic customer retention principles to help you get through this challenging time. Strong and frequent (daily and even hourly) team communications will help your team understand the changes that are happening so quickly.

Payment Methods 110

Payment Methods Retention Payment Solutions Automotive 110

FastSpring

MARCH 15, 2021

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. If you have a product or service that can be offered as a subscription, right now is the perfect time to make the transition. The post-checkout fulfillment process happens automatically. Popular SAAS Revenue Models.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Onboarding, user management, subscriptions – let’s take a closer look at the potent self-service and PLG combo. The answer is simple.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers? But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Intercom, Inc.

MARCH 16, 2021

Proactive support can drastically reduce the number of conversations that reach your support team, all while increasing customer satisfaction and retention. There’s nothing more exciting than when a new customer signs up for your product or service. That’s especially true if your product or service is a little more complex.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. In four letters, the promise of the SaaS model is CLTV (Customer Lifetime Value). By Matthew Klassen, Gainsight Head of Creative.

Customer Success 156

Customer Success Payment Solutions SaaS Payments Scale 156

Subscription Flow

OCTOBER 2, 2024

Revenue leakage is that amount of money from your customers which gets processed, but which does not end up in your account. These businesses invest a lot in sales, customer retention strategies and advanced billing software to grow their bottom line. The resulting flaws accumulate over time and can prove costly to your SaaS business.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. Churn and retention are inversely correlated.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services Payment Features SaaS Payments Payment Services 68