Intercom, Inc.

MAY 13, 2019

Knowing your user’s story is central to a great onboarding experience – but how do you actually tell that story ? At some point you need to write the content of your onboarding: words, sentences, value props, the works. As it turns out, writing your onboarding is a real job, and it’s often harder than you might think.

Onboarding 171

Onboarding Payment Solutions Systems Review Payment Methods 171

Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? This blog post is your ultimate guide to understanding the most used payments terms today. This blog post is your ultimate guide to understanding the most used payments terms today.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Neil Patel

JANUARY 6, 2021

Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. In fact, there are dozens of CRM software solutions that small businesses can start using this afternoon.

Payment Solutions 144

Payment Solutions Software Business Scale 144

User Pilot

AUGUST 22, 2024

This is because the client onboarding process in financial services faces unique challenges. More importantly, we show you how to improve your onboarding and how Userpilot can help. Userpilot offers a range of customer onboarding, feedback collection, and analytics features for financial services and products. What are they?

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. Vinay writes, “The benefit of this was huge!

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

FastSpring

JANUARY 5, 2021

You’re probably more interested in developing new products and creating business solutions. This means you need to find a billing solution that keeps your business running smoothly, and preferably one that requires very little of your time. Keep reading to learn more about these essential billing software features. Simplicity.

Payment Methods 125

Payment Methods Payment Solutions Payment Services Payments 125

User Pilot

NOVEMBER 14, 2024

In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Userpilot allows you to collect customer feedback via in-app surveys and automatically track all user actions in your app.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. In-app support strategies to eliminate them. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. This article aims to help you avoid that.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Intercom, Inc.

APRIL 26, 2022

With Intercom Surveys , customer feedback helps you to continuously optimize your business in simple and efficient ways – so from lead capture through to onboarding, NPS, product feedback, and churn, survey insights will help you learn and scale. With Intercom, you can flawlessly communicate with your customers, wherever they may be.

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Nurturing relationships.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. At this point, a business needs to look for an enterprise solution that can support its growth. As businesses grow and adapt, software shouldn’t hold them back. It might sound like a simple task, but choosing an enterprise CRM solution is difficult.

Payment Solutions 114

Payment Solutions Enterprise Scale Payments 114

ChurnZero

MAY 16, 2025

Automate key touchpoints based on customer journey milestones (onboarding, renewals, expansions, etc.). They lack the ability to create data-driven, automated task triggers based on real-time customer insights, like sudden drops in product usage, delayed onboarding progress, or low engagement scores. Product usage & analytics (e.g.,

Payments 52

Payments Customer Success Payment Solutions Payment Services 52

Totango

NOVEMBER 15, 2021

Your CS platform can then become the hub for a unified campaign that harnesses all your apps and data to the task of automating customer success outcomes. Customer relationship management apps let you store, manage and deploy data associated with customer relationships for purposes such as lead generation and sales pipeline management.

Payment Solutions 117

Payment Solutions Payments Customer Success Payment Methods 117

Neil Patel

DECEMBER 18, 2020

But time clock software isn’t just a less clunky alternative to the physical clock. It alleviates human error and prevents employees from attempting to game the system. When you’re ready to implement time clock software for your company, choosing the best one will be easy with our list of the top seven time clock software options.

Payment Solutions 111

Payment Solutions Software Payment Methods Payment Services 111

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer acquisition cost. Monthly/annual recurring revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Intercom, Inc.

AUGUST 31, 2021

Payment expirations. These transactional messages are an integral part of any customer communication strategy. And as messaging quickly becomes a preferred communication channel for customers, it’s clear that email isn’t always where your customers are – or what they want. Onboarding customers. Password reset. Hi [name]

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Frontegg

MAY 28, 2022

With more and more businesses offering their services online, payment processing is now taking centerstage. Creating a secure and smooth payment pipeline is becoming increasingly important, with users expecting more in-app freedom with the ability to purchase or upgrade their accounts with just a few clicks.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payments 98

Neil Patel

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020. How to Choose The Best Recruiting Software For You.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Push vs In-app notifications.

Payment Solutions 98

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 98

User Pilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Unbounce

MAY 13, 2021

A value prop has three main parts: Your solution to your customers’ problem The specific benefits you offer The strengths that set you apart from your competition. MECLABS points out that value propositions come in four varieties: Primary value propositions communicate a brand’s overall value. Let that thing breathe !

Payment Methods 143

Payment Methods Payment Solutions Payment Services SaaS Payments 143

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. Onboarding/training customers. Distributing relevant content and communicating with customers and users at scale. Technology.

Customer Success 163

Customer Success Payment Solutions SaaS Payments Scale 163

Totango

NOVEMBER 15, 2021

Your CS platform can then become the hub for a unified campaign that harnesses all your apps and data to the task of automating customer success outcomes. Customer relationship management apps let you store, manage and deploy data associated with customer relationships for purposes such as lead generation and sales pipeline management.

Payment Solutions 94

Payment Solutions Payments Customer Success Payment Methods 94

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Chart Mogul

MARCH 30, 2020

Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? The trick about billing systems is that when they’re working correctly, you can forget they exist. The importance of a billing system shouldn’t scare you, though.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

FastSpring

APRIL 1, 2021

It provides insights into product functionality and onboarding. Most software companies rely heavily on free trials for customer acquisition. Or maybe the onboarding process is too complicated. Inefficient or broken onboarding experience. It helps you find super customers and fine-tune your ideal customer profile.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. There were solutions for the stadiums for the very large conferences, but nothing really for under 20,000 people. So first, I would say the API and Stripe.js

Payments 166

Payments Merchant Services Payment Solutions Payment Services 166

Blulogix

DECEMBER 26, 2024

For companies leveraging subscription billing models, creating and managing effective channel partnerships requires a robust infrastructure that ensures seamless billing integration , accurate pricing, and effortless onboarding. Billing software with advanced integration capabilities plays a pivotal role in enabling this.

Payments 52

Payments Payment Features Payment Services Scale 52

The Angel VC

APRIL 24, 2015

If everyone in the SaaS world can agree on the same nomenclature, I think that will make communication between founders and investors more efficient and will save all of us some time. The reasons are a couple of subtleties in the way software revenues are recognized based on US GAAP and other accounting standards, which brings me to.

Payments 193

Payments SaaS Payments Metrics Revenue 193

User Pilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Primary onboarding flows should be short and focused on training customers in basic functionality. Should you follow customer onboarding trends?

Onboarding 97

Onboarding SaaS Payments Trends Payment Methods 97

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. What are the boundaries of your SaaS product?

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

User Pilot

DECEMBER 19, 2022

In this article, we discuss different types of notifications that can use to improve the communication between your company and customers. There are 2 main notification types: in-app or push. In-app notifications are a mixture of UI elements like modals , tooltips , checklists, banners , and more. In-app notification types.

Payment Solutions 98

Payment Solutions Engagement SaaS Payments Payment Methods 98

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Reliable Flow of Revenue: Subscription billing guarantees a steady stream of income by collecting payments from clients at prearranged intervals.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105