ChurnZero

JANUARY 26, 2021

We’ve designed a tool called the Joint Success Plan which helps CSMs capture, measure, communicate and execute against customer goals. . The Joint Success Plan serves as a strategic communication vehicle to garner attention from customer executives and relationship stakeholders. Sofia Varga, Director of Recruiting.

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

Sales Hacker

JUNE 10, 2019

This week on the Sales Hacker podcast, we speak with Shireen Jaffer , CEO at Edvo. If you missed episode 60, check it out here: PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/. If you missed episode 60, check it out here: PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/.

Sales Recruiting 69

Sales Recruiting Sales Hiring Scale Construction 69

Sales Hacker

JANUARY 29, 2019

In sales, you only go as far as your team will take you. This makes sales hiring one of the most critical pieces of building a high-performing revenue machine. So, how do you think about what kind of sales team you want to build? Build Teams Like a Pro Sports Recruiter. Do’s and Don’ts for Building Strong Sales Teams.

Sales Hiring 60

Sales Hiring Sales Recruiting Scale Sales 60

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * How does Tom think about constructing comp plans the right way today? Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales?

Scale 114

Scale SMB Sales Recruiting Sales Hiring 114

SaaStr

MAY 7, 2019

That’s actually been a huge asset not just for us, but also in recruiting talent. They really value that so it’s been great also just for recruiting. How are you trying to scale it? Sara Mauskopf : I’m the latest one in the office. Sara Mauskopf : The best. Justin Kan : The best people. Only the best.

Scale 114

Scale Scaling Sales Hiring Underperforming Technical Team 114

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * How does Tom think about constructing comp plans the right way today? Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 146

New CTO Sales Hiring B2C CTO Hire 146

Sales Hacker

OCTOBER 29, 2020

Subscribe to the Sales Hacker Podcast. Driving diversity at the sales executive level [1:00]. October is Women in Sales Month. To celebrate, we are highlighting some of the best moments and insights shared on this podcast by female sales leaders who are elevating the entire sales profession. We’re on iTunes.

Sales Recruiting 58

Sales Recruiting Scale Sales Hiring Sales 58

Intercom, Inc.

SEPTEMBER 20, 2018

Marketing and sales may employ different tactics, but their goal should be singular: help the company sell its product. They can be difficult to diagnose, and if sales and marketing don’t have a healthy relationship, things can devolve into pointing fingers instead of working together to find solutions.

Scale 99

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 99

SaaStr

OCTOBER 4, 2019

Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Loving our podcast content? What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121