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How NitroPack Grew by 628% With FastSpring

FastSpring

When NitroPack was first getting started, they used PayPal to accept and process payments. “It This solution lasted less than a month. With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance. Using PayPal, software companies can send U.S.-style

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Subscription Q&A with FastSpring’s In-house Expert

FastSpring

In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Subscription-based business models make it easy to support innovation and enhancements of your software products. Will they get a software key sent to their email?

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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

Vinay solved this problem by implementing a special billing page that his customers could use without logging in. He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account.

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Customer Success in Healthcare Industry: Trends and Best Practices

SmartKarrot

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. With so many tech-companies supplying healthcare-related software products, customer success in healthcare has become an indispensable part.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. “There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations.

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What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. And the result is visible!