Stax

MAY 23, 2025

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. What are integrated payments? Why should my software company consider integrating payments?

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

Tom Tunguz

FEBRUARY 26, 2025

They use pricing as an offensive tool to reinforce their product’s value and underscore the company’s core marketing message. For many founding teams, pricing is one of the most difficult and complex decisions for the business. Startups operate in newer markets where pricing standards haven’t been set.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. While many strategies involve significant investments in marketing, sales, and technology, there are also effective methods to boost recurring revenue that require minimal financial outlay.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

Stax

JUNE 3, 2025

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. market cap (12x ARR) This is what a 12x ARR vertical B2B leader looks like today. Moving Upmarket: $100K+ Customers Now Drive 50% of Revenue. 5 Interesting Learnings: 1.

Payments 144

Payments Payment Services SaaS Payments Payment Solutions 144

SaaStr

APRIL 17, 2021

Over $500,000 revenue per employee. Monetizing ecommerce via subscriptions, but not payment processing. Billion in GMV processed, up a stunning 91% from 2019. But in contrast to Wix and Shopify, it doesn’t keep much of the revenue from merchant services itself. 30% of its revenue outside the U.S.

Payment Methods 337

Payment Methods Merchant Services Payments Payment Services 337

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. Thats actually one of the lowest churn rates across all industries. That said, industry experts agree that your SaaS companys goal churn should be below 2%. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

SaaStr

JULY 26, 2022

But beyond all the other Pros and Cons of SMB vs enterprise, there’s one looming issue with SMB SaaS: Churn. Endemic churn. The type of churn you almost can’t do anything about. SMBs go out of business, and quickly. In general: Be honest about your churn and report it monthly and honestly. Find out.

SMB 363

SMB Churn Payment Services SaaS 363

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Stax

JUNE 17, 2025

The world of payments is constantly evolving, with new technologies and shifting business demands reshaping how money moves. In an interview with Karen Webster , CEO of PYMNTS , Paulette Rowe , CEO of Stax, pulled back the curtain on the critical strategies and innovations driving the next wave of payment partnerships.

Payments 88

Payments Merchant Services Payment Solutions Payment Services 88

SaaStr

AUGUST 9, 2021

Everyone talks about hitting 120%+ NRR these days But the truth is, single-seat users & very small businesses churn at a high rate. That sort of churn hurts. Even modestly decreasing churn in Very Small Business and single seat accounts can have a big impact. Often 3% a month. More here.

Churn 306

Churn Payment Methods Payments Payment Solutions 306

SaaStr

DECEMBER 4, 2023

With the turbulence in the market in 2023, sales cycles have only been getting longer and a lot more complicated. At this year’s SaaStr Annual , CEO and co-founder of Capchase Miguel Fernandez and Director of Marketing Rose Johnson share five tips for getting sales right in any market. to find out what was going on.

SaaS Payments 280

SaaS Payments Payment Services Payments Payment Features 280

SaaStr

APRIL 23, 2021

automating the back office and payments and billing for SMBs), and doing it with 120%+ NRR. And Wall Street has rewarded it with a stunning $12B+ market cap! We run a lot of SaaStr on Bill.com and have for years, and won’t churn. Transaction fees (on payments) are now half of revenue and are the key to scaling.

Payment Solutions 347

Payment Solutions Payments SaaS Payments Payment Services 347

Stax

MARCH 15, 2025

In an increasingly competitive B2B market, flexibility, agility, and adaptability are necessities for todays businesses. This also means an increasing demand for easier to manage, more unified one-stop-shop experiences for business ownersand a growing opportunity for SaaS companies to further diversify their offerings.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Blulogix

JANUARY 13, 2025

By Kegham Khrigian The Hidden Cost of Complexity: How MSPs Can Reclaim Revenue Managed Service Providers (MSPs) face a unique combination of challenges in todays fast-evolving business landscape. While this complexity is expected, what often goes unnoticed is the revenue leakage it creates, quietly eroding profitability over time.

Payments 59

Payments Payment Services Payment Features Revenue 59

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 352

Sales Hiring Scale Payments Payment Solutions 352

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Payrix

MAY 14, 2024

No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. It was an Embedded Finance play starting with payments. [It

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

OCTOBER 27, 2022

At SaaStr, our partners are an integral part of our events. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 2,000 organizations and their 12,000 boards and committees in 32 countries worldwide. Paddle offers SaaS companies a completely different approach to their payments infrastructure.

Merchant Services 240

Merchant Services Payment Solutions Onboarding Payments 240

FastSpring

APRIL 26, 2022

In the language of SaaS, I churned. And the experience got me thinking: Was immediate removal of paid features the best chance to keep me from churning? When did I officially count as “churned”? Did they count me as churned on the day I canceled? In part one, we cover benchmarks and common churn formulas.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

SaaStr

FEBRUARY 17, 2021

They want a slick site that does more, from eCommerce to payments to marketing and more. And a $15B+ market cap!! While Wix’s actual churn is a bit unclear, this is a super interesting presentation of CLTV. That’s the power of recurring revenue. Efficient at SMB marketing — an ~8 month CAC.

Payment Methods 307

Payment Methods Payment Solutions Payments SMB 307

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Gather metrics and view reports on monthly recurring revenue. Automate Payment Failure Handling and Reduce Churn.

Payments 124

Payments Payment Features Payment Methods Payment Services 124

Subscription Flow

DECEMBER 12, 2024

From customer expectations, to market trends, to business operations, everything is evolving. Businesses following the right strategies are experiencing a growth boom. Businesses may never know how much revenue might be leaking from overlooked nooks and crannies. Unsystematic growth has become unreliable.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

USIO

JUNE 10, 2025

Real-Time Payments (RTP) Adoption : RTP volume is growing fast, and customers love the speed. Brand Loyalty at Stake : Slow or clunky refund experiences can lead to negative reviews or churn. Fraud Prevention : Real-time risk models use machine learning to flag suspicious activity before payments go out.

Payment Solutions 130

Payment Solutions Payment Services PayPal Traceability 130

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? As your business grows in complexity, these drags on your infrastructure can impact your product development.

Payment Features 257

Payment Features Payment Services Outsourcing Services Payment Solutions 257

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

ChurnZero

MAY 16, 2025

It’s the ultimate technology dilemma for customer teams and the execs who control budgets: should you buy or build your customer success platform? When presenting a business case for a customer success platform, you can expect this to be the primary objection of a CEO or CFO: can we build this in our CRM instead of buying a new tool?

Payments 52

Payments Customer Success Payment Solutions Payment Services 52

SaaStr

OCTOBER 22, 2021

Expensify is one of those incredible companies that maybe was too early to market. An incredible lesson of being early, being right, and staying the course as the market evolved and changed and got even bigger. Their tiniest customers still have higher churn, as with almost every other SaaS company. What do I mean?

Scale 326

Scale SaaS Payments SMB Payment Solutions 326

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Integrations? How does the provider protect against payment fraud? Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. And if you still feel some questions remain unanswered, you can always reach us at marketing@chartmogul.com or on our Twitter account to ask your burning question about MRR or anything SaaS metrics-related. MRR stands for Monthly recurring revenue.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaStr

FEBRUARY 11, 2021

It’s much worse than a bad VP Marketing hire. Optimizing how best to work with Demand Gen and marketing. In sum -> Learning and understanding how to maximize the revenue per lead. What markets should we expand into? OK, adding in churn, you’re going to have to add another >$1m+ ARR … quickly. No Revenues”.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Integrating customer-facing subscription management tools on your own site. Correspondence automation.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Process chargebacks.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc.

Payment Solutions 281

Payment Solutions Payments Travel Scale 281

SaaStr

SEPTEMBER 26, 2019

So, despite SaaS multiple and the public markets being at near record highs, we’ve seen things start to … wobble a bit overall in tech: The WeWork IPO simply failed , and the Peloton and Direct Smile IPOs were broken. The Fed’s Repo market had to essentially be bailed out by the government. Slack is mortal.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280