Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 232

Sales Hiring Payment Services SaaS Payments Scale 232

Intercom, Inc.

JULY 26, 2022

These are activities such as searching for information, switching between apps, and chasing status updates. “68% 68% of employees spend at least 30 minutes a day switching between apps. Use automation to make your headcount count for more. This doesn’t just slow your business down; it slows your customers down, too”.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

The Angel VC

MARCH 23, 2016

As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

User Pilot

APRIL 7, 2022

User journey and funnel analytics tools show you at which steps in the user flow friction and churn happens. Use story mapping before designing and coding the final solution to visualize potential user flow and put brainstormed ideas on paper. There are two methods of user research — qualitative and quantitative. ” moment.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

The Angel VC

MARCH 22, 2012

It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

Startup 189

Startup SaaS Payments Payment Methods Payment Solutions 189

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136