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SaaStr CEO and founder Jason Lemkin chats with Mangomint CEO Daniel Lang about why vertical SaaS is booming and how Mangomint got to 110% NRR. What was once considered too small or too niche, vertical SaaS has recently emerged as a hotbed of innovation and profitability. Full-Stack SaaS for SMBs Toast today is worth $14B at $1.5B
You’re here because someone—maybe your CEO, maybe your investor, maybe your gut—told you that owning payments could be a game-changer for your platform. But here’s the part that gets glossed over: how you own payments matters. Should you become a full PaymentFacilitator (PayFac)? They’re right. You control the flow.
The embedded finance market—including Payfac-as-a-Service—is projected to exceed $7 trillion in global transaction volume by 2030. That’s not a blip—it’s a massive shift in how businesses are managing money. The onboarding headaches. What Is Payfac-as-a-Service? You get the benefits of owning the payment experience.
That’s the main premise of vertical SaaS. Unlike horizontal SaaS solutions that serve a broad range of businesses, vertical SaaS solutions are designed with deep knowledge of specific markets—making them more intuitive, efficient, and impactful. What is Vertical SaaS? Software tailored to your industry?
Our comprehensive article delves into the merits and challenges of PaymentFacilitators (PayFac) versus Independent Sales Organization (ISO) registration. Understand the nuances of speedy onboarding with PayFacs and the enterprise value advantages of ISOs. Delve deeper into issues of scalability, compliance, and setup.
For most businesses, the paymentprocess is relatively straightforward. But in healthcare, payments are more complexlayered with government programs, private insurers, co-pays, and patient responsibility. Your software plays a critical role in streamlining that process.
Becoming your own PaymentFacilitator (PayFac) sounds greatuntil you realize its a regulatory nightmare , a financial black hole , and takes longer than your last DIY home improvement project (which, lets be honest, is still unfinished). So, which fintechs offer the best PayFac-as-a-Service? Lets break it down.
Let’s be honest: payments used to be a pain. If you’re a SaaS founder, product leader, or engineer, you’ve probably stared down the barrel of a tangled payment integration wondering, “Why does something so essential feel so unnecessarily complicated?” The truth is, the world of embedded payments has evolved—dramatically.
A candid look at payment monetization and why so many SaaS platforms are still waiting for results. If you’re a SaaS CFO or finance leader who decided to monetize payments, the pitch probably sounded like a no-brainer: embed payments, flip the switch, and watch a new revenue stream flow in. And then… nothing.
What is a paymentfacilitator? A paymentfacilitator (or PayFac) is a software platforms all-in-one paymentprocessing solution. Instead of your customers needing to create their own merchant account to processpayments, you as the PayFac developer handle all the payments setup and complexity for them.
The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?
Credit card merchant services are often viewed as a back-office function or necessary cost. When leveraged strategically, these services can become a key driver of business growth. With the right provider, merchant services can improve your checkout experience, increase cash flow, and unlock valuable business insights.
SaaS, software, and mobile app companies are always chasing the next logos, stacking pipeline, and are obsessing over booked revenue. If you’re looking for a paymentservices provider and merchant of record to help you grow your subscription business, we can help. How FastSpring can help with both ARR and NRR.
I dream about clients telling me, ‘Hey, I did not receive my payment today. ” This brutal honesty has become Wang’s signature—and it’s exactly what propelled Deel from $1M to $100M ARR in just 20 months, making them (briefly) the fastest-growing SaaS company in history. .” What is going on?'”
A master merchant, often referred to as a paymentfacilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchant simplifies the onboardingprocess for sub-merchants by handling the complexities of payment integration, security requirements, and compliance.
Billing system migration is the process of replacing your existing billing system with a new one. Companies opt for this process to adopt new tools, and upgrade their functionality. Why Businesses Need Billing System Migration There are a number of factors which urge a business to replace its billing system with a more advanced one.
If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?
Real-time payments: Funds move instantly between financial institutions, even on weekends and holidays. B2B & B2C friendly: Ideal for consumer-to-business, business-to-business, and government disbursements. B2B & B2C friendly: Ideal for consumer-to-business, business-to-business, and government disbursements.
To run a business is like trying to balance several stacked plates in your hands. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. In today’s fast-tracked financial landscape, billing software has become a need.
That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaSbusiness leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.
You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) The differences between SaaS and B2C companies.
In today’s competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.
In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from.
Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaSbusinesses run into.
From customer expectations, to market trends, to business operations, everything is evolving. Businesses following the right strategies are experiencing a growth boom. Businesses may never know how much revenue might be leaking from overlooked nooks and crannies. After all, no business wants its success to be short lived.
An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience.
For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. MRR is an important metric for SaaSbusinesses to track to understand business health.
Are you a Digital River customer in emergency need of a new payment and subscription provider ASAP? Many Digital River customers are reporting that Digital River is having serious, material problems running their business. Their customers may need immediate help to maintain continuity for their own businesses.
In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?
See a Live Demo Customer churn is the most overlooked growth blocker in SaaS, directly impacting customer loyalty. In B2B SaaS, a monthly average churn rate of 3-5% is normal. Industry benchmarks show: SMB SaaS: 5-7% monthly churn. Enterprise SaaS: Under 1% monthly churn. What is a good average churn rate? monthly churn.
By BluLogix Team Scale Without Limits – Automating Channels for Faster Growth in 2025 Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Yet for many SaaS, UCaaS, and IoT companies, managing partner networks is painfully manual.
Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Your billing process lives in Excel. This leads to: Late invoices Missed renewals Zero revenue visibility IoT billing cant be run like a services spreadsheet. But back at HQ?
Integrations +1 725-254-2694 Start Free Trial Login Log in Sign up REQUEST A DEMO --> Sales Management Top Tools for Monitoring API Performance Chase Horn June 11, 2025 Explore the top API monitoring tools that enhance performance, reduce downtime, and support scalable operations for businesses of all sizes. “Middleware.io
While some might dismiss sector-specific vertical SaaS software as ‘too small’ or ‘too niche’, companies like Veeva ($40B), Clio ($3B), Toast ($1.3B), and Slice ($1B) have proven there’s massive value in going deep rather than broad. 10 Ways Sales is Different in Vertical SaaS 1.
As a SaaSbusiness owner, you are always looking for ways to improve your software and boost your bottom line. One core area of focus is customer support, which adds immense value to every business when done correctly. Clearly, you can increase customer loyalty and retain valuable business users with added support.
For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams.
With annual payment, you get 20% off. FullSession grows with your business, so you only pay for what you need. AI-powered insights: Automatically analyze open-ended responses using natural language processing. Conversion funnels: Analyze user journeys and identify drop-off points in your conversion process. No worries!
Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Choosing a paymentprocessing partner isn’t just about finding a way to accept credit cards, it’s about building the financial foundation of your business. With so many players in the payments space, from banks and fintechs to all-in-one platforms, figuring out who does what (and who’s right for you) can quickly get confusing.
This article explores the best practice management tools available in 2025, with a spotlight on platforms that support everything from care management software and credentialing services to integrations with top-tier medical billing companies. Are credentialing services offered or supported? Here’s what to consider: 1.
Jordan demonstrates how to use the FIND (Focus, Investigate, Narrate, Deploy) process for your go-to-market strategy and how to speed this up with OpenAI’s Deep Research AI tool. Jordan also shares the prompts and processes he uses when researching target accounts, messaging buyers, and driving revenue. It’s the process.
We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! At OnBoard , we believe board meetings should be informed, effective, and uncomplicated. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Grab tickets here. .
So one of SaaStr Fund’s latest investments is Mangomint, a vertical SaaS platform for spas and salons. There are multiple vendors in different segments, including Mindbody which IPO’d a SaaS generation ago and then taken private in a $2B Vista acquisition. And why is Vertical SaaS thriving today? Pretty cool!
Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike paymentsfacilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.
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