Tom Tunguz

FEBRUARY 26, 2025

They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.

SaaS Payments 279

SaaS Payments Pricing Strategy Scale 279

Stax

JUNE 18, 2025

That’s the main premise of vertical SaaS. Unlike horizontal SaaS solutions that serve a broad range of businesses, vertical SaaS solutions are designed with deep knowledge of specific markets—making them more intuitive, efficient, and impactful. What is Vertical SaaS? Integration with other software.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

SaaStr

JUNE 28, 2025

And for SaaS companies with strong fundamentals, the opportunity window is wide open. The B2B SaaS companies everyone has been waiting for are finally filing and preparing to go public: Already Filed (2025 IPOs Highly Likely) Figma – Cloud-based design platform, confidentially filed April 2025. Stop waiting.

Payments 185

Payments SaaS Payments Payment Services AI 185

SaaStr

JUNE 22, 2025

The Navan Story: From Pandemic Pivot to IPO Ready Founded in 2015 by Israeli entrepreneurs Ariel Cohen and Ilan Twig, Navan has evolved from a corporate travel booking platform into a comprehensive spend management powerhouse. When COVID-19 decimated business travel in 2020, Navan could have become another casualty.

B2B 189

B2B Payments SaaS Payments Payment Services 189

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130

SaaStr

JULY 26, 2025

A look back here at the top 10 learnings from his deep dive with Sam Blond on SaaStr CRO Confidential Most SaaS companies sell horizontally to desk workers across multiple industries. Density Changes Everything About Territory Design The Traditional Approach : Most SaaS companies segment territories by company size or revenue potential.

SMB 130

SMB Scale Sales Recruiting SaaS Payments 130

Subscription Flow

OCTOBER 10, 2024

Some of the pitfalls that come with unplanned billing migration are faulty revenue reporting, data duplication, and customer churn. Our platform, SubscriptionFlow, is a billing system migration expert. Following are some of these factors: The business’s existing billing system is outdated.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. As a business owner, you just cant afford to ignore these statistics. But selecting a good payment solution can be overwhelming.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

How To Buy Saas

MAY 26, 2025

Easy to use: The platform is straightforward and beginner-friendly , so even non-accountants can navigate invoicing and simple bookkeeping. Customizable templates: Skynova provides invoice templates you can personalize with your logo and business details, helping invoices look professional. Its very basic by design.

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

User Pilot

JULY 17, 2025

See a Live Demo Customer churn is the most overlooked growth blocker in SaaS, directly impacting customer loyalty. In B2B SaaS, a monthly average churn rate of 3-5% is normal. Industry benchmarks show: SMB SaaS: 5-7% monthly churn. Enterprise SaaS: Under 1% monthly churn. What is a good average churn rate? monthly churn.

Churn 85

Churn Payment Solutions SaaS Payments Underperforming Technical Team 85

SaaStr

JANUARY 15, 2025

While some might dismiss sector-specific vertical SaaS software as ‘too small’ or ‘too niche’, companies like Veeva ($40B), Clio ($3B), Toast ($1.3B), and Slice ($1B) have proven there’s massive value in going deep rather than broad. 10 Ways Sales is Different in Vertical SaaS 1.

Scale 274

Scale Sales Hiring SaaS Payments Sales 274

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

SaaStr

JULY 10, 2025

larger revenue base by 2025. The Core Strategic Divergence The fundamental difference between Olo and Toast isn’t just about technology – it’s about market segmentation philosophy that has created two entirely different business models with dramatically different outcomes. margin) Net Income: $11.8M

Technical Review 175

Technical Review Payments Scale Payment Solutions 175

Stax

MARCH 11, 2025

Customers in this age of instant gratification always expect a smooth and seamless online payments experience. As a business owner, you must have a clear understanding of how online payments processing works to be able to create a hassle-free checkout process that will keep buyers coming back to your eCommerce store.

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

SaaStr

OCTOBER 11, 2023

One SaaS leader that’s accelerating again is Shopify. That’s not just pretty epic growth at almost $7 Billion in revenue, it’s one heck of a comeback. But a Smaller and Smaller Percentage of Revenue. 80% Margins on Software, But Just 38% on Payments and Merchant Solutions = 49.3% A tough transition.

Payments 293

Payments Merchant Services Revenue Payment Solutions 293

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

SaaStr

OCTOBER 26, 2022

So this year has been rough on SaaS and Cloud stocks, with multiples down 75% from a year ago and the markets overall down 50% or more. It’s barely trading at 3x revenue. Payments and e-commerce drag blended gross margins down to 60%. But payments can be low gross margin, and they are for Wix. Wix is one.

Payments 283

Payments Payment Solutions Payment Methods SaaS Payments 283

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. A few weeks ago, to great fanfare, the marketing automation Cloud leader Klaviyo filed an S1, marking the first pure SaaS company to file to go public in a 2-year draught in SaaS IPOs.

Cloud 306

Cloud Payments Software Review Payment Solutions 306

Stax

AUGUST 20, 2024

Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Integrating customer-facing subscription management tools on your own site.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

Payrix

MAY 14, 2024

No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. It was an Embedded Finance play starting with payments. [It

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. TTM Revenue, $M. Revenue Growth. S&M Spend / Revenue. SmartSheet.

Payment Solutions 364

Payment Solutions Payments Outsourced Development Payment Services 364

SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . The transition to a usage-based model.

Scale 261

Scale Payments SaaS Payments Payment Services 261

SaaStr

MAY 4, 2022

But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. What makes a SaaS business so hard? Rise of subscription-based business models. Platforms-as-a-service.

Payment Features 259

Payment Features Payment Services Outsourcing Services Payment Solutions 259

SaaStr

MARCH 7, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. This was precisely my experience upon meeting Toni and Carlos, the founders of Embat, in an area we’ve extensively have been exploring: treasury management and payment automation.

Payments 278

Payments Payment Services Payment Solutions Scale 278

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson.

Payment Solutions 282

Payment Solutions Payments Travel Scale 282

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Offer and manage one-time add-ons, coupons, and more.

Payments 124

Payments Payment Features Payment Methods Payment Services 124

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Payrix

APRIL 3, 2024

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. A single revenue model can have multiple revenue streams.

Payments 102

Payments SaaS Payments Revenue Payment Solutions 102

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 129

Payments Scale Scaling Revenue 129

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146