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30+ Tough Learnings from Losing a Top Customer

SaaStr

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 298
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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Let’s hire an amazing VP of product who’s going to answer this question for us and kind of have the frameworks to do it.

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10 key lessons SaaStock18 attendees picked up

SaaStock

This gives you four basic types of ideas: Scalable Growth: that’s the ideas you’re currently using as a foundation for your business model, they require a lot of company resources, but they’re tested and provide high ROI. Obviously, you should definitely jump at opportunities like this. Hire Game Changers to Propel Growth.

Scale 103
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Founder Interview: Amanda Szabo, founder and CEO, ResortPass

Mucker Capital

Through Mucker, I met my CTO and co-founder, Taylor Bayouth. We definitely got comments like, ‘Oh I told my wife about it, she thought it was so cool.’ We’ve been hiring and really growing the team, and we’ll continue to do so. We have such a healthy business model; we may not even need to dip into this capital.

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Transcript of Redpoint Office Hours with Stripe’s Chief Corporate Advisor and former COO, Claire Hughes Johnson and Redpoint Managing Director, Tomasz Tunguz

Tom Tunguz

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Claire Hughes Johnson : Yeah, definitely. Excited to be back emceeing.

CTO Coach 129
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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 184
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Otherwise you’re going to lose that momentum and lose that connective tissue back to that business case and then the thing starts to fall apart. So if I had to say, what’s going to definitely be here five years from now, it’s this whole concept of customer success where customer success truly owns the customer.