FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 147

Merchant Services Payment Services Outsourcing Services SaaS Payments 147

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? If so, join FastSpring at the SaaS North November 15-16th! Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams.

Merchant Services 153

Merchant Services SaaS Payments Payment Methods Payment Services 153

Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. The scale is extraordinary. There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions. More on that here.

Payment Methods 221

Payment Methods Merchant Services SaaS Payments Payment Solutions 221

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. As more subscribers join, manually sending out invoices will result in a storm of wasted paper, missed payments, and late penalties—none of which are beneficial to your business.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

OCTOBER 31, 2022

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through.

Merchant Services 78

Merchant Services Payment Features Payment Services Payment Solutions 78

SaaStr

AUGUST 24, 2022

Of course, their margins are lower than a pure software play (more on that below). Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. As the brand scales, they get more of a boost from inbound. #5.

SaaS Payments 285

SaaS Payments Scale SMB Payment Solutions 285

SaaStr

MARCH 8, 2024

Blitz scaling. SaaS + hardware, SaaS + payments, etc. But they often have much lower gross margins than pure software. So be extra careful here — you have to be even more efficient than pure SaaS. What’s really hard to solve is The 3H’s: High Growth for a while — but High Churn.

Churn 223

Churn Startup SaaS Payments Venture Capital 223

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. In this article, we’ll discuss and compare these CRM solutions. What is customer relationship management (CRM) software?

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. FastSpring automatically changes the language, currencies, and payment methods of the checkout experience based on where a customer is located. Hey, David, thanks for joining me.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

NOVEMBER 3, 2023

” Scale-Up in Revenue: “Annual influenced 30 opportunities in our pipeline. Just great for branding, awareness, and ICP.” ” Scale-up Fintech: “We’ve very happy with the quantity, quality, and activations. .” Code Deployment Solution: “Thrilled with outcomes.

Scale 222

Scale Payments Payment Services Payment Solutions 222

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. It’s not only rare(r) to see such explosive growth by a SaaS company, but to also watch Jonathan’s exciting career growth at the more senior levels within a hyper-growth company.

Payment Methods 192

Payment Methods Acquisition Scale Payments 192

User Pilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Behavioral segmentation organizes consumers based on their interactions with products and brands. You can segment your customers based on their feedback responses as well as in-app behavior.

Payment Solutions 86

Payment Solutions SaaS Payments Payment Methods Payments 86

SaaStr

JANUARY 6, 2021

Without further adieu, here’s who is hiring a new VP of Sales in January: Spidertech , a SaaS platform serving law enforcement professionals, is looking for a candidate with B2B enterprise experience with a specific focus selling to government entities or public sectors. More on this opportunity here. More on this opportunity here.

Sales Hiring 320

Sales Hiring Scale Payment Solutions Payments 320

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, no PLG strategy can work with traditional SaaS indicators. 1 Intercom.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Our solution, FastSpring, lets global SaaS companies handle everything on both lists above. Legal compliance.

Payments 95

Payments Payment Features Payment Methods Payment Services 95

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Book a Userpilot demo to begin.

SaaS Payments 94

SaaS Payments Payment Services Payment Methods Payment Solutions 94

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business. Just like a boat needs an anchor, your SaaS process does too. In the 1990s, it was JC Penney and Sears.

Payments 189

Payments Payment Methods Embedded Payments Scale 189

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Want to see more content like this? How’s it guys?

Scale 157

Scale Sales Recruiting Scaling SaaS Payments 157

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. But we provide a combination of APIs and software. Names stick.

Scale 148

Scale Payment Services Payment Methods Scaling 148

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. And as a result of this large concentration of spend, these large cloud vendors have created cloud marketplaces that allow you to take that $158 million of committed spend and actually use it to procure startup solutions and other ISV solutions on their respective marketplaces.

Scale 200

Scale Marketplace as a Service Cloud SaaS Payments 200

User Pilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs).

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. We are an early stage VC, mostly focused on SaaS all over Europe and and beyond.

Scale 131

Scale Scaling Payment Methods SaaS Payments 131

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 80

SaaS Payments Strategy Payment Solutions SaaS 80

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Copy.ai – best AI copywriting software Copy.ai

AI Search 95

AI Search AI Payment Solutions ChatGPT 95

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Margin that is like software. As the firm scales at $1B, the NRR dips and need not be declining. Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 66

SaaS Payments Strategy Payment Solutions SaaS 66

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Dare I say SaaS.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. It might be that your customers are having problems with bugs in your software or an important feature they’d like to see missing. As a SaaS CFO, this strategy of early detection followed by corrective action should be your go-to mindset for customer churn.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. It might be that your customers are having problems with bugs in your software or an important feature they’d like to see missing. As a SaaS CFO, this strategy of early detection followed by corrective action should be your go-to mindset for customer churn.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

Baremetrics

FEBRUARY 2, 2021

Many SaaS businesses concentrate on offering an amazing product and then neglect customer support. In this guide, you will learn why SaaS customer support is so important, how to get started, and what metrics to use to track success. What is SaaS Customer Support? What is SaaS Customer Support? This isn't always true.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59