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Payment facilitation and risk management: What do vertical software companies need to know?

Payrix

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software? What is a PayFac® developer?

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Optimizing Cross-border Trade:Merchant of Record for SaaS Companies

Subscription Flow

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

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What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

TL;DR Segmentation is a process of grouping customers by shared characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. Usage-based segmentation segments users by the frequency and intensity of product usage.

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13 SaaS Renewals Best Practices For Driving Business Growth

User Pilot

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

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Building User Trust with UX Design: 15 Effective Strategies

User Pilot

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust? Why is user trust important in UX?

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15 Effective Strategies For Retaining Customers in SaaS

User Pilot

Personalize the experiences of your new customers to accelerate their time to value. Introduce interactive walkthroughs in place of product tours to help users derive immediate value from your product. Provide great customer service to improve customer experience and make your products stand out. Source: ExplodingTopics.

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SaaS Customer Journey with SubscriptionFlow: An All-Inclusive Guide

Subscription Flow

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey. Naturally, though, it is never sufficient.