article thumbnail

5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Consistently bad experiences could breed deeper-seated issues for brand trust and customer loyalty. . Mark earned his B.A.

article thumbnail

How to Choose The Right Amazon Marketing Agency

Neil Patel

Demonstrated knowledge of the Amazon marketplace. To determine if an Amazon marketing agency knows and puts them into practice, check if they have practical knowledge of how the Amazon marketplace works. A process for implementing their core service. Great company culture. It also has its dos and don’ts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Use LinkedIn Insights in an Actionable Way

Neil Patel

The industry insights section provides you with data on certain industries, such as healthcare and financial services. This section also helps with branding and reach so you can better measure your performance on LinkedIn. Their goal was to improve company culture by developing the best hiring and workforce management process.

Scale 125
article thumbnail

Top 10 Customer Service Trends for 2021

SmartKarrot

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

article thumbnail

Top 10 Customer Service Trends for 2021

SmartKarrot

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

article thumbnail

Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. Our monthly self-service churn went from like 3% to like 9%, right? We know that brand and that is an efficiency that’s then helping that sales team.

article thumbnail

SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .