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Hyperscaling Post-IPO with PagerDuty’s CEO, Jennifer Tejada (Podcast #485)

SaaStr

Will they help you to scale? You want it to be realistic, but you also want to demonstrate to your investors that you can scale and grow. Before going public, PagerDuty landed on tailwinds like cloud adoption and migration, DevOps transformation, and digital acceleration (formerly digital transformation).

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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. The first is a migration to the cloud. We operate at great scale.

Scale 177
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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

Snowflake is a cloud platform that abolishes the need for an individual data warehouse system allowing secure sharing of the data which eliminates the setting up of huge hardware and software systems with the ETL solutions. As the firm scales at $1B, the NRR dips and need not be declining. How is it helping them scale?

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The best SaaS apps have these 7 web application security controls

Audacix

But it's also true that it's never too late to secure your cloud-based web app. In fact, smart and fast-growing cloud software companies who outperform their peers usually share this common trait: they consistently grow sales and build their brand by turning their security standards into a key differentiator and selling point.

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New Relic’s Mark Weitzel on creating open developer communities

Intercom, Inc.

It’s a representation of your brand. Let’s think about the lift it takes for teams to migrate a traditional application – which there are hundreds, thousands of them out there still – into a microservices architecture in the cloud. A developer program is a long-term investment that you’re betting your business on.

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

We’ve officially upgraded our brand to reflect the potential of our product to deliver ongoing engagement: Intercom is the Engagement OS. The move to an internet economy with internet scale was already happening, but the pandemic accelerated it massively. And yes, we’re sporting a refreshed look as well! Next-generation inbox.

Scale 220
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Prashanth Chandrasekar on writing the script of the future

Intercom, Inc.

I was born and brought up in Bangalore, India, which is called the Silicon City of the world, or at least to India-servicing the world, maybe. I have always had technology as the underlying theme, whether that’s learning about technology companies in the context of consulting or financial services. Jordan: That’s great.