SaaStr

MARCH 1, 2022

Headcount up 7%, while revenue is up 37%. But that only increases total headcount 7% which revenues went up 37%. Not trying to over-monetize their $2B Marketplace — revenues flat there. Atlassian does not project an increase in its Marketplace revenue as it incentivizes partners to build on their platform.

Scale 261

Scale Marketplace as a Service Headcount Cloud 261

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

Outsourcing Services 276

Outsourcing Services Scale Sales Hiring Outsourced Development 276

SaaStr

FEBRUARY 11, 2021

Because sales is a lead-driven but headcount- closed business. How do you deal with FUD in the marketplace? . Top-line revenue, inclusive of churn, inclusive of upsells and self-service, net of everything. And the great VP of Sales all know this. To hit their number, they know they need the heads.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

Intercom, Inc.

JULY 21, 2022

“The great thing about performance marketing is the ROI is really obvious, so you can justify increased spend and headcount based on the performance, and that’s what we’ve done” The first thing we did was build out a pretty robust performance marketing team. You can hear or read the full interview on the Intercom blog.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

ChurnZero

NOVEMBER 18, 2022

My job is to continually inform and share knowledge that’s going out in the marketplace. It’s one of our blog posts from last month, and it’s on my LinkedIn profile. This is something that I’m doing with fractional headcount allocation. I lead the Customer Success function here at MarketSource.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

OPEXEngine

JULY 27, 2021

Be carefully bold about affecting change and helping to guide the company in an evolving world and marketplace. Managing your service portfolio and delivery expectations. Be bold (relates to ambition ). Be strategic about your metrics. Give them the infrastructure to focus on helping manage the business in a fast-paced world. .

Finance 52

Finance Outsourcing Services Scaling SaaS 52

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. That visualization, we’ve just opened up the marketplace. We learned from that early on.

Sales Hiring 199

Sales Hiring Scale SaaS Payments Payment Services 199