Benchmarks Churn Payment Features Sales Recruiting 
Tom Tunguz
OCTOBER 9, 2013
One number investors use to benchmark SaaS startups across sectors and industries is sales efficiency. There are a handful of variants of this metric, sometimes called the magic number, but ultimately they all aim to provide some sense of the incremental revenue returned by sales and marketing investment.
ProfitWell
OCTOBER 24, 2019
Today on Recur Now, an NBA team is hopping on the subscription bandwagon. We break down the Cleveland Cavalier's new subscription model with one of our own pricing experts and sports fanatic. Plus, Zuora's Subscription Economy Index is out and the findings are astronomical. Your top subscription news.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SaaStr
JUNE 4, 2019
I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.
Valuize Consulting
DECEMBER 7, 2021
In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Is it going to come from the Sales and Marketing budget, or General Administrative budget? leverage Training & Development.
ChurnZero
SEPTEMBER 26, 2019
“We think of ChurnZero as a leading technology provider in the important and burgeoning space of Customer Success, and why we see recognition like this award as a benchmark to live up to in delivering real business value to our customers.”. Promod Haque – Senior Managing Partner – Norwest Venture Partners.
ChurnZero
DECEMBER 18, 2020
Can we recruit hiring new team members from January to April, or from January to June this year, just to make sure that as we enter in the next year, we’re able to start off with some wins and not get upside down. You may not be able to get it from the sales ops team anymore. That’s a tall order.
OpenView Labs
NOVEMBER 16, 2021
Annual Recurring Revenue (ARR). The value of your contracted subscriptions taking into account revenue added/lost from components such as new sales, renewals, upsells, churn, etc. Churn Rates. Customer Churn = # of customers lost / total #of customers. A Quick Glossary of SaaS Metrics.
Expert insights. Personalized for you.
119 
Let's personalize your content