FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce. Let’s get selling! What Is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. We strive to provide the best solutions and services for our customers, and we are always listening to feedback and improving.

Payment Solutions 88

Payment Solutions Software Review Payment Methods SaaS Payments 88

FastSpring

SEPTEMBER 16, 2022

It’s a valid concern: We help facilitate literal transactions for online businesses, so it’s easy for all of us to fall into the rut of having a — well, transactional relationship. We provide a service; you make money; repeat on autopilot. This is the part of the post where we have to get really transparent.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

OpenView Labs

DECEMBER 21, 2020

In 2021 we will start to see the convergence of product led growth, remote sellers, remote buyers and sales enablement technology that tracks EVERYTHING. We’ll see more services companies adopt a product led growth strategy but for selling their services online. Martin Roth, CRO at Levelset. Graeme Wilson, Founder at Morphed.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 130

Payments Payment Services Merchant Services Payment Methods 130

Kellblog

JANUARY 30, 2021

That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review. Here a review of my 2020 predictions along with a self-graded and for this year, pretty charitable, hit/miss score. There’s sometimes a tendency in tech to confuse technologies with categories.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

User Pilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? Review generation user flow. Here’s a user flow example depicting the user journey from login to successful credit card payment. For a B2C company like Spotify, they’ll need a music app user flow, an e-commerce payment flow, and so on.

Payment Solutions 90

Payment Solutions Payments Software Review SaaS Payments 90

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. The biggest, in August, we turned 10.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. FastSpring automatically changes the language, currencies, and payment methods of the checkout experience based on where a customer is located.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. A MoR also takes the lead on chargebacks, tax audits, legal compliance, and more. Table of Contents.

Payment Methods 136

Payment Methods Payment Services Merchant Services Payment Solutions 136

OPEXEngine

FEBRUARY 22, 2022

This is because using a customer-centric definition highlights the key operational differences that drive strategic decision-making at these businesses as well as influencing the relevant performance indicators for them. Business to Consumer (B2C). Enterprise. SMM SaaS companies live with the risk of being “stuck in the middle.”

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

DECEMBER 26, 2019

There is no shortage of options when it comes to building your marketing technology stack. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right?

Sales Hiring 146

Sales Hiring Payment Methods Payment Solutions Marketing 146

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136

OPEXEngine

JANUARY 18, 2022

Robust technology. Another component was ensuring the company had the technology to conduct business and continue to support clients. Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.” Cynthia Gaylor.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Responding to and processing chargebacks.

Payment Methods 145

Payment Methods Merchant Services Payment Services Payments 145

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. What does that mean exactly?

B2C 145

B2C Payments SaaS Payments B2B 145

ProfitWell

NOVEMBER 15, 2019

Simplify accounting: Accounting can be a far bigger pain in the SaaS industry than other businesses, due to deferred revenue and other delayed revenue forms being common. You can compare yourself in real time to other B2B, B2C, ecommerce, and media companies. Accounting software will keep all revenue assets organized.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

OPEXEngine

AUGUST 9, 2022

A lean, nimble commercial operations group keeps the trains running on time, feeds insightful data and analytics to the front line, and supports fast decision-making by sales management. With this new process, Vertiv was able to expand its understanding of the potential market of its top five customers by one-half (see Figure 2).

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

Point Nine Land

APRIL 9, 2021

Round size: $1–4m Average pre-money valuation: $4–12m The wide range in round sizes and valuation is due to the fact that seed-stage can also include pre-seed rounds or pre-product businesses as well as those that have demonstrated some great initial traction. Typically, the stronger the traction, the larger the round and valuation.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

OCTOBER 16, 2019

I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Christina Crawford Kosmowski.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

MAY 13, 2022

Technological advancements are bringing massive changes in everything around us. It has paved the path for unexpected disruptions across culture, market, industry, processes, and whatnot. Earlier the sellers had more power to dictate a buyer’s journey over products and services. What is a Disruptive Innovation or Technology?

B2B 10

B2B Artificial Intelligence Payment Services Social Media 10

Software Platform Consulting

NOVEMBER 25, 2014

The vast majority of tech press is about B2C software companies or software for IT department (e.g., This company apparently provides SaaS pricing consulting and analysis, so they have reviewed the SaaS pricing pages for many companies–B2C and B2B. Openview Labs. They have a lot of content on the latter issue.

B2B 40

B2B Software Review Payment Solutions Software 40

SmartKarrot

APRIL 20, 2022

From apparel brands to food delivery platforms, almost all B2C businesses offer loyalty programs; and a majority of them are a huge hit. The success or failure of loyalty programs tells a lot about the product, service, and customer behavior. Customers tend to spend more on a brand/ product that provides personalized services.

B2B 11

B2B Scale Payment Methods Payment Services 11

ProfitWell

JANUARY 2, 2020

We’ll talk through the importance of audience targeting, the kinds of resources that are helpful, and the ways to differentiate between B2C and B2C sales. The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). Let’s dive in.

B2C 52

B2C Subscription Payment Features Payments 52

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

SaaStr

AUGUST 5, 2020

Are you technical? Timelines’ longer for fundraising for closing customers and payments get delayed. One is called humble operator, one is called agile visionary, one is called seasoned executive. These founders have described their investors as resilient, as ambitious, as modest and diligent. The answer is no.

Technical Review 143

Technical Review Payment Methods Travel Development Team Review 143

SmartKarrot

JUNE 1, 2020

Simply put, there is a continual relationship with the customer who is taking the service. SaaS and cloud solutions have successfully left an indelible imprint in the newer technologies. It is now easier to choose how to pay, subscribe or unsubscribe to services, or to simply tailor them to put to our use.

Subscription 10

Subscription Payment Features Payment Methods SaaS Payments 10

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. Base Salary.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

AUGUST 12, 2022

So clearly there are areas of our economy that are slow growing and B2C has its challenges. We are post-term sheet moving along diligence. Or is it really just kind of what people are saying, it’s like, well, it’s a slower process and it’s in a slow down.? And the money is just to facilitate it.

Scale 206

Scale SaaS Payments Scaling SaaS 206

FastSpring

AUGUST 11, 2021

In Malaysia, Sales and Service Tax (SST) is a consumption tax imposed on a wide range of goods and services. is much simpler for businesses compared with the previous Goods and Services Tax (GST) regime it replaced and the old SST framework that preceded GST. Each has their own registration, compliance, and remittance processes.

Merchant Services 148

Merchant Services Payment Services SaaS Payments Payment Methods 148

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? build smoother connections both with your prospects through optimized sales process. The cloud application service market remains a huge challenge for all newcomers. Self-Service. Here is a collection of 10 resources that will help you: . Transactional.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

User Pilot

AUGUST 30, 2021

Media, e-commerce, B2B, consumer tech, and fintech industries can and are using product analytics to gain actionable insights into their customers' experiences, helping them develop and grow their products. They offer personalized payment plans for enterprises but their business plans start from $995 per month. Who is it for.

Product Marketing 89

Product Marketing Payment Solutions SaaS Payments Software Review 89

FastSpring

AUGUST 11, 2021

In Malaysia, Sales and Service Tax (SST) is a consumption tax imposed on a wide range of goods and services. is much simpler for businesses compared with the previous Goods and Services Tax (GST) regime it replaced and the old SST framework that preceded GST. Each has their own registration, compliance, and remittance processes.

Merchant Services 78

Merchant Services Payment Services SaaS Payments Payment Methods 78

ChurnZero

OCTOBER 16, 2020

On the other side of the virtual ring, arguing against the resolution (Sales should own the business relationship) was 15Five Director of Customer Success Amanda Ingraham and iContact VP of Client Services Shawna Vandenheuvel. They sit down and start scribbling down payments and interest rates in a two-by-two square.

Scale 98

Scale Customer Success SaaS Payments Sales 98

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Why You Need to Review Your Pricing Strategy Today (and How to do it Right). The State of SaaS Sales in a COVID-19 World. SaaS Pricing Basics.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54