article thumbnail

How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

article thumbnail

In-Depth Comparison of 5 Monthly Recurring Billing Software

FastSpring

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 6 Recurly Competitors and Alternatives: An In-Depth Review

FastSpring

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

article thumbnail

An In-Depth Guide to Subscription Billing Platforms (+ 5 Options)

FastSpring

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Gather metrics and view reports on monthly recurring revenue. Gather metrics and view reports on monthly recurring revenue.

article thumbnail

Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. According to our research, 54% of B2B support teams are seeing increased volume, along with 45% of B2C support teams. Our new research reveals the impact it’s had on these teams.

article thumbnail

Dunning Emails: Complete Guide with Examples

User Pilot

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

article thumbnail

Stripe vs. Profitwell

Baremetrics

That’s where SaaS metrics come into play and tell you what you need to know. Using the wrong metrics, using them in the wrong way, or overlooking the crucial ones can be a disaster for your business. There are so many business metrics platforms out there that it becomes hard to choose the one you actually need. What is Stripe?