Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. SimpleCirc’s creative strategy guarantees smooth financial flows, which is advantageous to both consumers and businesses.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

FastSpring

JUNE 23, 2021

Traditional B2B SaaS proposals are in serious need of a revamp. As buyers continue to shop online, learn different buying processes, and are aware of how smooth an ideal customer buying experience should be, it is time for B2B companies to adapt. However, proposals are still important in the B2B purchasing process.

B2B 98

B2B SaaS Payments SaaS Payment Methods 98

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? This article explores 15 strategies to help you achieve that. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky. There’s also the cost implication.

SaaS Payments 78

SaaS Payments Payment Methods Strategy Payment Solutions 78

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. In the B2B space, it’s a 25% conversion rate. If you’re in the B2B industry, aim for 25%.

Strategy 81

Strategy SaaS Payments Payment Solutions Payment Methods 81

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding checklist, to clicking on a particular feature, and more.

Payment Solutions 87

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 87

Blulogix

FEBRUARY 10, 2024

This comprehensive sequence, spanning from the initial quote to the final collection of cash, encapsulates the essence of customer engagement and revenue realization. Strategies for Q2C Optimization Automate for Efficiency: Automation is the linchpin of an optimized Q2C process.

Payments 52

Payments Payment Services Payment Solutions Payment Methods 52

Blulogix

FEBRUARY 20, 2024

This blog post explores how technology underpins successful monetization strategies, transforming the way businesses approach subscription models, pricing, and customer engagement. Consider the scalability, security, and integration capabilities of potential solutions.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 117

Payments Forecasting Payment Services Payment Solutions 117

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth.

SaaS Payments 77

SaaS Payments Strategy Payment Solutions SaaS 77

User Pilot

JANUARY 27, 2023

So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Use gamification to drive user engagement during the free trial. Do you prefer free plans or just free trials?

SaaS Payments 91

SaaS Payments B2B SaaS Payment Solutions 91

Baremetrics

JANUARY 18, 2022

How to Develop a Great Price Localization Strategy 1. Price localization can be done on its own or as part of an ecommerce personalization strategy. Ecommerce personalisation is a popular strategy for driving business growth by engaging more with your customers’ needs and giving them a unique shopping experience.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

Neil Patel

SEPTEMBER 10, 2021

Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth.

SaaS Payments 64

SaaS Payments Strategy Payment Solutions SaaS 64

Blulogix

FEBRUARY 25, 2024

Anti-Fraud Measures: Subscription services must implement robust security measures to prevent fraud, including unauthorized sign-ups, payment fraud, and data breaches. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 81

Payment Methods Payment Solutions Payment Services Payments 81

Unbounce

SEPTEMBER 16, 2021

We’re here to show you how to get the best bang for your buck by cleaning up your Pay-Per-Click (PPC) strategy. The Role of PPC in Marketing Strategies Why Your PPC Ad Needs a Dedicated Landing Page A Step-by-Step Guide to Optimizing Your Post-Click Strategy. The Role of PPC in Marketing Strategies.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

SaaSOptics

MARCH 10, 2022

These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. Customer relationship management (CRM) software keeps everything related to your customer journey in one place. If not, read on. General Ledger Tools.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

User Pilot

FEBRUARY 5, 2024

For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. Collect user feedback by triggering in-app surveys at the end of the trial to gather direct feedback on user satisfaction and specific conversion obstacles. Besides, anything above 30% is regarded as exceptional.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

OpenView Labs

DECEMBER 21, 2020

What does the future hold for B2B software? The next decade of selling to B2B SaaS companies is going to accelerate faster toward a consumer-style experience. We’ll see more services companies adopt a product led growth strategy but for selling their services online. SaaS will need to engage or get left behind.”.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

User Pilot

FEBRUARY 7, 2024

That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. Offer in-app guidance to trial users and help them experience value.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

SmartKarrot

JUNE 29, 2020

B2B marketers used to rely on traditional channels such as print media, radio ads, banners, etc. Moreover, today’s B2B buyers, who are constantly on the move, prefer cloud-based solutions that can be accessed anytime, anywhere. In other words, you need a B2B mobile app to engage potential buyers and build long-term relations.

Payment Solutions 10

Payment Solutions Mobile Payment Methods B2B 10

SmartKarrot

JUNE 29, 2020

B2B marketers used to rely on traditional channels such as print media, radio ads, banners, etc. Moreover, today’s B2B buyers, who are constantly on the move, prefer cloud-based solutions that can be accessed anytime, anywhere. In other words, you need a B2B mobile app to engage potential buyers and build long-term relations.

Payment Solutions 10

Payment Solutions Mobile Payment Methods B2B 10

Blulogix

JANUARY 1, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Subscriptions offer financial stability, predictable revenue streams, and opportunities for customer engagement and upselling. Scalability: As your subscriber base grows, your billing system should effortlessly scale with you.

Payments 52

Payments Payment Features Subscription Payment Services 52

Neil Patel

JULY 12, 2021

Marketing automation is the act of using software and technology to create and implement applications to automate repetitive tasks, such as (yes) email marketing, ad campaigns, tracking, and much more. Here are a few ways to add it to your strategy. What is Marketing Automation? The good news? Use Customer.io to Automate Timely Emails.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

Sales Hacker

MAY 15, 2023

I’ll talk you through figuring out if you’re ready to hire salespeople, and make my pitch for why a founder-led sales strategy makes sense for early B2B startups. What happens if you hire a sales team too early in the life of your B2B startup? You have a hard time managing your sales team without a clear strategy in place.

Sales Hiring 85

Sales Hiring Scale Outsourcing Services Payment Services 85

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. I was amazed by the app exchange. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

Totango

JULY 13, 2021

Strategy for customer success growth has changed as commerce has gone digital and big data has made marketing and sales customer-centric. Businesses need a new strategy for customer success growth. So, what are the most important elements that underpin your strategy for customer success growth in this new economy?

Customer Success 100

Customer Success Payment Methods Payments Payment Services 100

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

SaaStr

DECEMBER 26, 2019

This session weighs the options to create the right combination for your martech strategy. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right?

Sales Hiring 153

Sales Hiring Payment Methods Payment Solutions Marketing 153

Subscription Flow

NOVEMBER 17, 2023

In this blog, keeping these concerns and this specific context in mind, we will go over firstly an understanding of what SaaS customer journey is, see the specifics of B2B SaaS customer journey , before going over a short guide of steps to follow for the perfect Customer journey SaaS. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52