FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 131

Payment Services Merchant Services Payment Methods Payment Solutions 131

SaaStr

DECEMBER 3, 2023

So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. But — they are broken if you aren’t really a traditional, 100%+ NRR SaaS company. In particular: Hybrid SaaS with payments and fintech usually has far, far lower gross margins than pure software.

SaaS Payments 208

SaaS Payments Metrics Payments SMB 208

User Pilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Education-related SaaS platforms come second with 7.5%

Benchmarks 94

Benchmarks B2B SaaS Payments Payment Methods 94

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Table of Contents.

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). To put it simply, recurring billing can get complicated, especially for a SaaS company.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

SaaStr

OCTOBER 27, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! That’s why we give boards and leadership teams an elegant solution that simplifies governance. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Grab tickets here. .

Merchant Services 272

Merchant Services Payment Solutions Onboarding Payments 272

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. Should you push more on GTM?

Payment Solutions 223

Payment Solutions Payments Travel Scale 223

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. And the experience got me thinking: Was immediate removal of paid features the best chance to keep me from churning? When did I officially count as “churned”? Part I: SaaS Churn Benchmarks.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. What type of medium is used.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Casey Accidental

JULY 17, 2023

Don’t worry I got more marketplace content on the way as well Shortly after I got into tech, investors started to fall in love with subscription business models, mostly on the B2B side. Across many different problems, subscription software sold over the internet seemed to produce dominant tech companies left and right.

Payment Solutions 98

Payment Solutions Payments Subscription Payment Features 98

Panintelligence

FEBRUARY 7, 2024

Ask anyone in Fintech SaaS about the shifts of the last 18 months and you’ll hear stories about investment shortages, rising churn rates, and market consolidation. This presents a significant challenge to Fintech SaaS founders. Our latest Fintech SaaS series intends to find out. Gone are the days of the free-money era.

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Our solution, FastSpring, lets global SaaS companies handle everything on both lists above. Legal compliance.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

Subscription Flow

FEBRUARY 14, 2024

The reason why in today’s day and age a CRM software can be of assistance to a B2B company is by managing all the needs of its customers (the way Salesforce membership management does). Read more: Salesforce SaaS Integration with your Billing Platform is Your Recipe for Success: Know It’s Top 5 benefits Section 1: What is Salesforce?

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Or are your trials paid?

SaaS Payments 91

SaaS Payments B2B SaaS Payment Solutions 91

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. In this article, we’ll show you examples from a variety of SaaS pricing pages. In this article, we’ll show you examples from a variety of SaaS pricing pages.

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

FastSpring

OCTOBER 27, 2021

We asked five SaaS and software companies what they did for existing customers around the holidays. In this piece, you’ll find successful strategies to reward customers, reduce churn, and increase their lifetime value. To combat those negative feelings, run specific promotions for current customers to reduce churn.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

Finix Payments

JUNE 29, 2021

Consumer-like expectations are entering the B2B software industry, forcing SaaS businesses to develop new strategies to compete for customers. One winning approach for vertically-focused SaaS companies, in particular, is embedding payments to acquire customers, increase revenue, and reduce churn.

Payments 52

Payments Embedded Payments Payment Solutions SaaS 52

FastSpring

JANUARY 19, 2023

When NitroPack was first getting started, they used PayPal to accept and process payments. “It This solution lasted less than a month. That’s actually the super big problem for all EU SaaS founders,” Georgi explained, “because being in the EU, you need to take care of these things from the very beginning.” The problem?

Merchant Services 125

Merchant Services Payment Services Payments Payment Features 125

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Spot account expansion opportunities, and locate friction points to prevent churn. Group your user base into granular customer segments by shared characteristics—jobs to be done, in-app engagement , or user feedback. That’s it.

Payment Solutions 88

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 88

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

CustomerSuccessBox

MARCH 25, 2021

They’ve moved down your marketing and sales funnel and have finally invested in your software. . Financial Mathematics of a SaaS business model. SaaS business models are different from traditional business models. That is fundamentally how SaaS retention is different. What’s next? Will you let them be on their own?

Retention 52

Retention SaaS Payments B2B Business 52

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? How to choose the right free trial model for your SaaS?

SaaS Payments 79

SaaS Payments Payment Methods Strategy Payment Solutions 79

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now. Take the meeting.

Scale 198

Scale SaaS Payments Scaling SaaS 198

Chargify

JUNE 27, 2019

Churn is part and parcel of running a SaaS company. However, you should do your best to keep churn as low as possible, because otherwise, it can do serious damage to your business. So, how can you prevent churn from cutting the customer lifecycle short? What is churn? This is why churn it’s so deadly.

Churn 77

Churn Payment Solutions Payment Methods SaaS Payments 77

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. There are four types of free trials in SaaS: opt-in, opt-out, freemium, and reverse. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. Evaluating PMF.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

OpenView Labs

DECEMBER 21, 2020

What does the future hold for B2B software? Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS will need to engage or get left behind.”.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Point Nine Land

MAY 22, 2020

Think back to the days of eBay and Craigslist, that’s pretty much where we stand with B2B marketplaces. Horizontal e-commerce solutions like Alibaba and Amazon Business have made great strides, but sector-specific solutions are only just beginning to take off. Need a reminder on why trust and convenience matter?

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Incredo

OCTOBER 31, 2019

Prologue to SaaS upsell Three months ago when you had only 600 subscribers, you chose a pricing plan that allowed you to send emails to a maximum of 2,000 users. Let’s finally find out what’s the difference and focus on the most rewarding SaaS upselling techniques. Yeah, revenue. Recurring revenue.

SaaS Payments 159

SaaS Payments Payments SaaS Payment Methods 159

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Do you know of software, which belongs on this list? With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Professional Sales SALES STACK. 2021: Sales Tools. Professional.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Neil Patel

SEPTEMBER 10, 2021

It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs. For a truly all-in-one platform, Systeme stands out as both robust and affordable.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

SaaSOptics

MARCH 10, 2022

These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. Spreadsheets quickly become unwieldy for a scaling SaaS company; SaaSOptics is the financial reporting tool you’ll never outgrow. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. What is user adoption?

SaaS Payments 78

SaaS Payments Strategy Payment Solutions SaaS 78