Andreessen Horowitz

MARCH 21, 2024

This is still the case in 2024, which means that the correlation between CSP and preferred model is fairly high: Azure users generally preferred OpenAI, while Amazon users preferred Anthropic or Cohere. 2B run-rate revenue, including spend on OpenAI models via Azure. healthcare and financial services).

Generative AI 145

Generative AI Enterprise AI Artificial Intelligence 145

OPEXEngine

FEBRUARY 15, 2022

Just as SaaS companies are aware that hosting, professional services, customer support, and third-party licenses, sit squarely in COGs—so too are there continuing questions about whether customer success, sales commissions, and R&D expenses should sit in COGs or should be in OPEX. Customer Support.

Benchmarks 52

Benchmarks Artificial Intelligence Systems Review Cloud 52

Baremetrics

DECEMBER 7, 2023

You’ll need Cost of Revenue to calculate your Gross Margin, which in turn you need to calculate Customer Lifetime Value (LTV), Customer Acquisition Cost (CAC) Payback Time and to understand your company’s unit economics in general. A good way to do that is to look at the R&D spend as a % of your revenue.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Audacix

JUNE 9, 2023

Pricing and support: The tools should offer a range of pricing options and provide strong customer support to help you address any issues that may arise. Well CSPM is one of the prongs that makes Cyber Chief so powerful and a very well-rounded tool for many of your cloud app security needs.

Software Review 66

Software Review Software DevOps as a Service AWS 66

User Pilot

JULY 23, 2020

If it’s more cost-effective in the important respects (profitability, cash flow etc) to acquire new customers than to retain old ones, do that instead. Besides value, having great UX and great Customer Support are the things that will win you loyal customers. All that matters is: The retention rate you have now.

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

All that Saas

JULY 8, 2021

The software integrates well with over 65 tools like Microsoft Azure, Google Compute Engine, Google App Engine, and many others to deliver a seamless user experience. Track your customer’s activity with Individual user tracking to overlook the process of customer journeys.

Software Review 52

Software Review Marketing Software Scale 52

Full Session

NOVEMBER 6, 2022

FullSession offers support for three languages: English, French, and Arabic. Mixpanel connects to 50+ popular software, including Google Cloud, Amazon Web Services, Hubspot, Microsoft Azure, Optimizely, Slack, Snowflake, and Zendesk. Additionally, Growth gives access to ongoing customer support and custom onboarding.

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52