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The decade software ate the world

Intercom, Inc.

The scale is extraordinary. The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. There are about 3.2

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In the Vault: Placing Multiple Bets on a ‘Mosaic of Solutions’ With Former Global Payments CEO Jeff Sloan

Andreessen Horowitz

Angela: One of the interesting things we notice about CEOs that are able to scale really quickly is that they often sit at the intersection of a few different worlds and are able to bring these trends together. And if we’re doing the right thing, we need to scale it quickly. What were the business lines that you were in?

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AI Food Fights in the Enterprise

Andreessen Horowitz

The Mosaic guys just figured out how to do that at scale for others. Ali: There’s a scaling law. If you’re scaling the parameters up, you have to scale the data with it. If you don’t have that, you’re not going to get the bang for the buck from scaling. It will be like AWS, GCP, and Azure.

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5 Major Product Marketing Trends to Watch In 2021

OpenView Labs

Considering how short our attention span is, the use of videos to quickly inform, educate, entertain, and convert strangers to customers is pretty ideal. It’s a big reason OpenView’s Kyle Poyar just released The Usage-Based Pricing Playbook , a resource that helps companies scale to $100+ million ARR. Is it right for your company?

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Income from Outcomes

SmartKarrot

If you buy a cinema ticket, you want to be entertained. The pie tastes awful. The next time you’re entertaining family or friends and you need a pie; you will probably buy one from the bakery. – Outcome-based selling for customer success is the go-to need of the hour. For example, if you buy a hamburger, you want to be full.

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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

On a scale of 1 to 10, I’d give it a 7, if you round up from 6.3. Jason : I’m very entertained, so keep going. Jason : You can find at your scale, because this is what I think is hard, is unhappy engaged customers. What have you learned in these contra obvious things that will scale to a billion?

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SaaStr Podcasts for the Week with Domo and Gorgias — April 24, 2020

SaaStr

327: John Mellor is Chief Strategy Officer @ Domo, the company that allows you to leverage BI at scale to empower your team with data. John Mellor is the Chief Strategy Officer at Domo, the company that allows you to leverage business intelligence at scale to empower your team with data. Our CEO, of course, was there.

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