Frontegg

MAY 27, 2021

Intercom also has a proprietary conversational support module that you can tweak as per your needs. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 Best For: Customer Support Services. Best For: Documentation, Development Metrics.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Tom Tunguz

AUGUST 25, 2015

Here’s my stab at that list: CRM, Marketing Automation, ERP, Expense Management, Analytics, Email, Collaboration, Document Storage, Payroll, HRIS, ATS, IaaS, Customer Support, Recruiting. PagerDuty, AWS and New Relic are the three listed in Okta’s reports.

Sales Recruiting 100

Sales Recruiting SaaS Data AWS 100

User Pilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. What are the benefits of the SaaS model?

SaaS Payments 78

SaaS Payments Payment Services Payment Methods Payment Solutions 78

Neil Patel

JANUARY 1, 2021

This so-called “ pajama time ” has become an awful reality for every physician stuck using a well-intentioned but poorly-performing EMR system. athena’s customer support has a solid reputation and they have a lot of experience helping clients move their data over securely. And it’s not just doctors who are affected by this.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

User Pilot

JANUARY 26, 2024

Once you develop the onboarding and support resources and set up processes that enable users to sign up for the product and upgrade to higher plans, it makes no difference how many customers you have. The more customers you have, the lower the cost per customer. Of course, your infrastructure costs might increase.

SaaS 76

SaaS Acquisition Onboarding Retention 76

Neil Patel

JANUARY 8, 2021

Ads, a cap on how much traffic you can get, sudden downtimes, and little to no customer support are just some of the trade-offs that come with using a free host. Customer support. Support for websites hosted in a free web host is limited at best. Afterward, you will be required to pay only for what you use. #1

Payment Methods 141

Payment Methods Payments Payment Solutions Payment Services 141

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

All that Saas

JUNE 22, 2021

This could be anything, from documents to images, comments, and even tasks. Attachments: File attachments can easily be placed on whiteboards inside Ayoa and users can attach files and documents from their computer, Dropbox or Google Drive. They can be exported as PDF, Word Document or image (PNG or JPG). iMindMap 11.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

All that Saas

DECEMBER 24, 2021

Customer Support. Fyle takes their customer support services very seriously, below are some of the services that they offer their users. Helpdesk & Documentation: Click here. Email Address: support@fylehq.com. Fyle runs on AWS. Contact Number: N/A. Product Forums: N/A. Webinars: Click here.

Software Review 52

Software Review Systems Review Technical Review Merchant Services 52

Intercom, Inc.

FEBRUARY 27, 2020

?. Anyone who’s tangled with customer support knows: getting an answer to your question is one thing, but actually landing on a useful resolution to your problem can be another. Two years ago, we introduced Answer Bot to address our customers’ most important questions. It did a terrific job, but we knew we could do even better.

Machine Learning 23

Machine Learning Artificial Intelligence Scale User Experience 23

SaaStr

OCTOBER 25, 2019

We have a customer engagement organization that encompasses all of our customer facing teams. So as a part of this organization we have sales, we have DBRs, we have customer success, we have customer experimentation, and we have customer support. You have a huge obligation to your customer, right?

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109