Casey Accidental

DECEMBER 11, 2023

The tech IPO narrative used to reflect stories that would include much of the below: Large markets Low or stagnant competition Rapidly growing markets Strong network effects or economies of scale Scarce talent pools A lot of those bullets can be explained by just the growth of the internet, and there being no entrenched internet-first competition.

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

JULY 20, 2021

That was in no small part due to having a board that was aligned with David’s vision. It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares.

Underperforming Technical Team 245

Underperforming Technical Team Sales Hiring AWS Business Model 245

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. I was the technical co-founder of a company, but for the most part, I was just rolling from startup to startup. It can’t just be a guy or a girl with a great tech vision saying, “Here’s my product.”.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. And then you’re gonna have as a merchant, as SaaS business so many charges due to that. Those two are great models, but each one of them has their flaw.

SaaS Payments 241

SaaS Payments Metrics Payment Methods Scale 241

ProfitWell

NOVEMBER 5, 2019

And while these tactics might technically be legal, they sure aren’t ethical. Yes, they might kick the can down the road a little longer, but they only delay the inevitable while giving customers an awful experience in the meantime. In an ideal world, every customer would renew their subscription when it’s due. The problem?

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. Currently she's Executive in Residence with Reforge and advising other companies.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Intercom, Inc.

FEBRUARY 21, 2019

We just literally want you, Jarell, to use the best software for your business, based on what your needs are. If Yelp is for restaurant reviews, we’re that for software. That’s the world’s worst way to help people find the right software for their business, because every company is different. If you came through G2.com

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

OpenView Labs

JUNE 4, 2019

If you spend much time in the startup and tech ecosystem, you’ve probably heard the term “disruptive innovation” more times than you can count. But due to their low costs and other advantages, they move quickly up the market and eventually become more appealing than their sophisticated competitors.

Innovation 71

Innovation Technical Review Travel Business Model 71

SaaStr

MARCH 1, 2024

Meta has leveraged incredible tech, primarily for their ad model and monetizing in a material way over the last 7-8 years, and also their feed and content model. If you’ve tried to sell to a law firm, you know it can be challenging to get through legal review. But business stalled out at around $10M ARR.

Generative AI 251

Generative AI Outsourcing Services AI Software Review 251