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Q&A recap | 2022 SaaS retention benchmarks

ChurnZero

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

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Q&A recap | 2022 SaaS retention benchmarks

ChurnZero

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

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SaaS Pricing Examples, Models, and Strategies That Drive Success

User Pilot

Per feature pricing In a per-feature pricing model, customers are charged based on the specific functionalities they choose to access within the software. Amazon AWS is one of the best SaaS pricing examples with this model. Amazon pricing example.

Pricing 104
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State of the Cloud 2019: Europa Edition with Alex Ferrara, Bessemer Venture Partners (Video + Transcript)

SaaStr

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 105
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SaaS, Subscription, and On-Premises Software – Don’t Confuse Subscription with SaaS

OPEXEngine

The terms aren’t universally understood, nor are the implications of each on the financial model of a company, so the following is an effort to provide an overview. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly.

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Retention Marketing: How to Build a Retention Strategy that Works

User Pilot

If that’s not where you are, don’t panic … The ideal rate for retention marketing depends entirely on your business model. What that means for your business. The rate you need to achieve to hit your business goals. All that matters is: The retention rate you have now. How you get there from where you are now.

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CAC Payback Basics: What It Is, How to Calculate It and Why It Matters

OpenView Labs

Benchmarking: CAC Payback Goals. In general, most people think of 12 months as a fantastic CAC payback and use this figure as their rule of thumb; however, it’s important to focus on peer benchmarks and not just rules of thumb. For example, perhaps your CAC payback is worse than peer benchmarks but your retention is best-in-class.

Scale 40