SaaStr
APRIL 7, 2022
I can give you marketing examples about how robots are sitting on my laptop and then in the cloud doing work for us that we hate doing, the work that is done in a contact center or in an airline or work that’s done in your finance business. These are self funding, right? It’s still Michelle the person, Michelle the robot.
Intercom, Inc.
JUNE 19, 2018
While chat is especially helpful for new customers, Zenoti moved their knowledge base to Intercom to take advantage of the machine learning available in Intercom Articles. These changes can already be seen at companies such as Dutch airline KLM. Articles recommends what content to write next based on customer searches.
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Stax
JANUARY 24, 2024
Dynamic pricing is calculated through the use of data collection and machine learning algorithms to analyze market conditions and make appropriate pricing decisions. As well as predictive analytics, advances in AI and machine learning allow competitive pricing to be implemented at an extremely granular level.
Intercom, Inc.
FEBRUARY 27, 2020
We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. I joined Intercom about two and a half years ago.
Panintelligence
JULY 24, 2024
This includes innovations such as blockchain, Artificial Intelligence , and Machine Learning, which enable more sophisticated financial services and solutions. For example, when booking a flight, customers can purchase travel insurance directly through the airline's website.
Software Platform Consulting
MARCH 23, 2016
And don’t get me started on the airlines–which may be colluding ! Automated systems, big data, a little machine learning, etc. Last week, The New York Times had another great example from the private equity industry. These companies operate in areas as diverse as: federal procurement. leased equipment.
SaaStr
APRIL 11, 2019
” Have you thought about customer machine learning. I don’t really know what that means, but have you thought about customer analytics?” ” And be like, “Yeah, great.” Have you thought about customer business intelligence?
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