FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 157

Scale Sales Payment Methods Merchant Services 157

FastSpring

APRIL 26, 2022

When deciding how you’re going to calculate churn, Outlier AI recommends two things : The churn formula you choose should be in line with your top business priorities. One more thing: When people talk about churn, they’re typically referring to the number of customers lost. Check out Outlier AI’s post for more on these.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? Nick Mehta: I got to say pretty good internet up there on the Italian Alps, so I’m impressed.

Payment Methods 200

Payment Methods Merchant Services Scale Payments 200

User Pilot

APRIL 15, 2024

TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Generic support without any personalization. Users stuck in AI response loops. Steps to eliminate customer pain points: Offer personalization with omnichannel support.

Communication 105

Communication SaaS Payments Payment Solutions Payment Methods 105

Neil Patel

APRIL 5, 2023

Instantly, you can see a snapshot of your competitor’s current domain authority, referring domains, and backlinks. However, what’s most helpful is the detailed data like referring pages, URLs, domain authority score, and anchor text. Type in a website of your choice. Step #3: Again, enter your competitor’s URL and click “Search.”

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. This one happens to be the one I’ve referred to the most. Top of Mind.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Stax

FEBRUARY 19, 2024

Horizontal SaaS refers to general-purpose software solutions that are applicable across industries and attract a diverse user base. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education. What is Vertical SaaS? What is Horizontal SaaS? Consider the following.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. We are a seed-stage fund that focuses on AI and automation. Timelines’ longer for fundraising for closing customers and payments get delayed. debt ventures.

Technical Review 144

Technical Review Payment Methods Travel Development Team Review 144

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

User Pilot

MAY 9, 2024

Develop educational content, like webinars or courses, to help users discover new use cases and features. The customer onboarding process refers to a sequence of experiences that guide new users through the initial stages of using a SaaS product and keep them engaged through the customer journey. However, not all friction is bad.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

User Pilot

AUGUST 15, 2023

Online marketing strategies for social media, emails, press releases, etc. It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams. To succeed at this stage, you need to coordinate your marketing efforts with your product team.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. A recent example of this is Instacart acquiring Caper AI for $350 million to streamline the online shopping experience. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

NOVEMBER 28, 2023

TL;DR SaaS reporting refers to the process of collecting, analyzing, and presenting data related to the performance, usage, and effectiveness of a SaaS product.It It enables product teams to create, implement, and test personalized in-app onboarding experiences. Let’s dive in!

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. The way a user gets to a website is infinitely less complex than the ways a user can interact with a product. 51% of people will never return to a company that they’ve had a bad experience with. Why is Product Analytics important? Efficiency.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90