ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. I am pleased to see her take on an expanded leadership position of Chief Customer Officer.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Kellblog

AUGUST 20, 2023

This is not just about compliance, it’s about security.” Reframing that properly separates compliance from security. GoodCo is once again setting the bar as part of our ongoing technology leadership”), ongoing disputes (e.g., The inverse also works when you have a differentiating feature. People want both.

Marketing 86

Marketing VP of Engineering Headcount Government 86

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. ” People often say, “Why do Billboard advertising anymore?” The first time Jeff joined us might have been the most special. Jeff : It’s interesting.

Scale 285

Scale Underperforming Technical Team Engineering Wireless 285

Sales Hacker

APRIL 21, 2022

The sales leadership team needs to match the skills of the sales team with the buyer. But every enterprise contract eventually requires buy-in from leadership. This starts with the target ICP that the leadership team defined. Beyond the website, companies should invest into brand advertising to make sure their brand is known.

Marketing 86

Marketing Sales Hiring SaaS SMB 86

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling. I’ve read this book a good 20 times, and have referred to it throughout my sales leadership career. Steal Like an Artist.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 6, 2019

We very frequently advertise to our customers, “We have less features in the UI.” ” This is not an advertisement of Tradeshift. There’s not that many founders in the world that’s interested in doing global tax compliance for, let’s say, invoicing. They already know who they want as the winner.

Payment Solutions 145

Payment Solutions Payments Outsourcing Services SaaS Payments 145

SaaStr

APRIL 3, 2020

For financial services, it could be the why is around secure and efficient compliance. With Mathilde, she’s got this incredible following on Medium and social media around her leadership and startup culture knowledge. A lot of people think podcast advertising is brand marketing.

Sales Recruiting 172

Sales Recruiting Sales Hiring Scale Branding 172