article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Account Managers: They serve as the lead point of contact for all customer account management matters. What is a SaaS business model?

article thumbnail

Social Network Alchemy: The Five Ways of Turning Users Into Gold

Tom Tunguz

It’s a logical question to pose in the aftermath of the Digg sale and the wobbly Facebook IPO. There is one clear lesson from Digg’s sale: the technology that powered a once-massive social network is worth about $500,000. The Atlantic summed up the essence of social networks' business models brilliantly.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Who's the newest member of the SaaS class?

ProfitWell

Citrix plans to shift to a subscription business model and software-as-a-service, as the company recently showed strength in its Workplace subscriptions. CEO David Henshall said that the Citrix business is shifting to subscriptions ahead of expectations. Welcome to the club, Citrix. Roku x dataxu.

article thumbnail

A Canoo for two

ProfitWell

The success of The Athletic has so far played a very strong role in bending the narrative of ad-supported media business models to subscription-based models, which are much more aligned with what benefits the end customer." - Eric Stromber, Founder and Managing Partner at Bedrock.

article thumbnail

What does Peloton's IPO mean for startups?

ProfitWell

The Globe nods to Klaviyo as being something like the next HubSpot in "the tumultuous new world of advertising." Klaviyo is a growth marketing platform created for online businesses— featuring powerful marketing automation and a revenue-driving email platform. And these users are not shy about sharing their displease.

Startup 40
article thumbnail

Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141
article thumbnail

A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer.