SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer.

SaaS Payments 235

SaaS Payments Metrics Payment Methods Scale 235

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. In light of the sale of Buildium last month I figured now is as good of a time as any to reflect on the most important ones.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Intercom, Inc.

FEBRUARY 21, 2019

Most leaders don’t spend enough time recruiting. I don’t know why I wanted a weird time frame like that, but I always knew that I loved advertising and marketing and growth and storytelling. That’s the world’s worst way to help people find the right software for their business, because every company is different.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123