Stax

JUNE 18, 2025

Vertical SaaS companies often focus on developing solutions for complex or underserved industries that have typically been ignored by bigger software companies. Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. through 2034.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

FastSpring

JULY 21, 2025

As one of the world’s most significant gaming industry events, ChinaJoy provides an unparalleled platform for connecting with both domestic and international game developers, publishers, and industry leaders under this year’s inspiring theme, “Gather What You Love.” 1-4 at the Shanghai New International Expo Centre.

Payments 99

Payments Merchant Services Payment Methods Payment Services 99

User Pilot

NOVEMBER 7, 2024

Product demos can be used at various stages in the customer journey, such as on your website to engage potential customers, in email campaigns to nurture leads, during sales calls to provide a “try before you buy” experience, and for customer onboarding to help new users get up to speed quickly. Dropbox’s product tour.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

Stax

MARCH 16, 2025

Acquiring new customers is significantly more expensive than retaining existing ones, with studies showing that customer acquisition costs (CAC) can be five to 25 times higher than the cost of keeping a current customer. Even if you believe your technology is easy to set up and use, it may not be for the average person.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

FastSpring

JUNE 27, 2025

In this article, we’ll show you why you should be actively developing a plan to go D2C and what impact it can have on your business strategy going forward. While publishers need to stay in compliance with app store policies, monetizing your game via your web store isn’t prohibited. But the reality is that that isn’t true.

Mobile 78

Mobile Payment Methods Payments Merchant Services 78

How To Buy Saas

DECEMBER 20, 2024

Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more. These metrics include monthly recurring revenue (MRR), customer acquisition cost, churn rate, customer lifetime value, etc. SaaS Accounting Standards: What is it?

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges. A bad payment experience can lose customers and damage your brand.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Valuize Consulting

NOVEMBER 25, 2024

Reconciling Financial Metrics with Established CS Metrics Some may wonder how these financial metrics align with established Customer Success indicators like Gross Revenue Retention (GRR) , Net Revenue Retention (NRR) , Cost to Serve , Gross Margin , and Customer Acquisition Cost (CAC). What is the business case for the initiative?

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Panintelligence

DECEMBER 9, 2024

SaaS solutions transcend industries and functions, offering tools from payment processing to data storage. By removing the complexity of in-house AI development, AI SaaS enables businesses to quickly adopt innovative strategies, tackle challenges, and boost efficiency. Let's explore how AI is enhancing SaaS applications: 1.

SaaS Payments 52

SaaS Payments Merchant Services Payment Services Artificial Intelligence 52

SaaStr

JUNE 30, 2025

Many customers report discovering these increases only through automatic payment notifications. HubSpot : Industry observers expect continued incremental price increases throughout 2025, particularly as HubSpot integrates recent acquisitions like Clearbit (now Breeze Intelligence) and Cacheflow into their platform. per user (6.7%

Pricing 295

Pricing Payments Payment Solutions SaaS Payments 295

Teamgate

JUNE 5, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Here’s how to fix it: Set Data Entry Standards : Use clear rules for names, titles, and phone numbers to avoid errors. Enrich Your Data : Add missing info like emails, phone numbers, and key decision-makers.

Underperforming Technical Team 52

Underperforming Technical Team Scale Data Sales Hiring 52

User Pilot

MARCH 30, 2025

Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. A high retention rate means you earn more from each user while cutting acquisition costs. Personalize mobile onboarding according to user journeys with Userpilot.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

User Pilot

MAY 30, 2025

Map out the user journey so no key touchpoints are missed On average, Americans check their phones 144 times daily , creating fragmented mobile app usage patterns Your mobile app competes for that fragmented attention every single time users interact with their devices. You’re hunting for the psychological journey leading to payment.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

User Pilot

APRIL 16, 2025

This statistic buttresses the importance of personalization during app conversion optimization. But conversion optimization goes beyond just personalization. Successfully optimizing app conversion rates helps reduce customer acquisition costs while increasing revenue. What is a good conversion rate for an app?

Payment Solutions 66

Payment Solutions Payment Methods Strategy Mobile 66

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. How FastSpring is supporting digital product and gaming companies with these methods. Watch or listen now!

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. Epic Games wants to take control of their online sales with its own marketplace.

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. Lower customer acquisition costs.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

FastSpring

AUGUST 13, 2024

Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. For example, the “Store Services Fee” will be “a 10% standard commission fee or a 5% discounted commission (e.g.,

Payment Methods 158

Payment Methods Merchant Services Payment Solutions Payments 158

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. MoRs for SaaS Companies.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

SaaStr

NOVEMBER 21, 2022

Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions. But before we dive into that, we need to look into what micro startup acquisitions are and why you need to sit up and take notice. Micro Startup Acquisitions: What Are They, and Why Should I Care? Micro Startup Acquisition Trends. That’s an expensive mistake if you make the wrong investment.

Technical Review 145

Technical Review Payment Methods Acquisition Development Team Review 145

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. It required significant development work, working with banks and other financial institutions, passing multiple verification and compliance hurdles, and so on.

Payment Methods 105

Payment Methods Payment Services Payments Payment Solutions 105

FastSpring

OCTOBER 31, 2018

For many people, the first thought usually isn’t of their online store. But what you and many others may quickly realize is that setting up your digital business and accepting online payments is often a lot spookier than expected. A Haunting Lack of Localization | Ecommerce Personalization.

Payment Methods 84

Payment Methods Payment Services Payments Payment Solutions 84

Chaotic Flow

OCTOBER 8, 2013

This is the fifth and final post in a series that explores SaaS marketing strategies that drive growth throughout the customer lifecycle using the three fundamental SaaS growth levers: customer acquisition, customer lifetime value and customer network effects. It is a seamless online experience…if you design it that way!

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. The essence of transactional method is that your customers pay only for what they actually use, not the whole infrastructure. Boring, right?). Annual subscription billing: Minuses. #1

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. Transcript.

SaaS Payments 247

SaaS Payments Metrics Payment Methods Scale 247

Intercom, Inc.

OCTOBER 16, 2019

Can one person buy via a credit card or will multiple stakeholders need to be involved? At this level, your customer acquisition strategy needs to primarily be an organic one, based on inbound marketing, such as creating quality content that educates the market and attracts prospects to your site. Goal of website.

Business Model 195

Business Model Scale Pricing Payment Methods 195

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 148

Merchant Services Outsourcing Services Payment Services SaaS Payments 148

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow. Scalability: Subscription models scale well with the growth of the customer base.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Neil Patel

JANUARY 1, 2021

It offers a way to bring down customer acquisition costs and has been proven to keep users in a game for far longer than the pay-to-play method. Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. Games as a Service Payment Options.

Payments 145

Payments Payment Services Payment Methods Payment Solutions 145

Neil Patel

APRIL 12, 2021

Develop a Business Plan. Next, determine your target consumer, meaning the person who needs that problem solved. Curation-type boxes offer samples of new products or items selected based on a consumer’s personal preferences. Customer acquisition cost (CAC): This refers to how much it costs to acquire a new customer.

Outsourcing Services 139

Outsourcing Services Payment Methods Payment Features Subscription 139

Hitenism

JANUARY 9, 2017

Google Analytics didn’t keep track of users over time which meant it was virtually impossible to track multiple visits, purchases, and subscription payments. Running customer development surveys for KISSmetrics, we identified another pattern: It was too hard for product people to figure out what their customers were thinking.

Startup 167

Startup Payment Methods Payment Solutions SaaS Payments 167

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. Pauline : Yeah, so I work at OpenClassrooms, which is a European leader in online education.

Sales Hiring 184

Sales Hiring Payment Methods Payment Solutions Marketing 184

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98