Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. It’s the engine that drives revenue predictability and customer relationships.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. What is CAC payback?

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. And you start being able to acquire more of them in a scalable way i.e. an acquisition loop. In fact, they complain more, because they like the product enough to care.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Incredo

JULY 14, 2019

To shed light on your doubts and questions, we have compared and analyzed the pros and cons of these two subscription pricing models , knowing how essential it is for your SaaS success. History of the subscription pricing model: From newspapers to the rise of SaaS subscription. What is the subscription pricing model?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Baremetrics

APRIL 6, 2021

When you’re looking at your business goals, you need to consider not only your existing monthly revenue but your contraction monthly recurring revenue (MRR). Contraction Monthly Recurring Revenue (MRR) is an extremely important metric for subscription businesses. Want to Reduce Your Churn?

Outsourced Development 99

Outsourced Development Payments Revenue Payment Services 99

Baremetrics

APRIL 6, 2021

The recurring revenue growth platform provides users with valuable insights into subscription funnels and one-click analytics for Stripe. This platform drives explosive subscriber growth with an enormous suite of SaaS metrics. Grow MMR Reduce churn Generate accurate insights Start your free trial today from Baremetrics!

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

Baremetrics

OCTOBER 8, 2021

To run a business online, you probably need a customer relationship management ( CRM ) software package and/or payment processor to manage your customers and their invoices. Stripe is often the payment processor of choice for SaaS businesses because it can handle recurring revenue streams. Table of Contents.

Payment Services 94

Payment Services Payments SaaS Payments Payment Features 94

Baremetrics

FEBRUARY 15, 2021

Annual Recurring Revenue (ARR) is the amount of money a company can expect to bring in from subscriptions on an annual basis. Subscription businesses rely on their sales and marketing teams to bring money into the company in two ways: by selling new subscriptions and by selling upgrades to existing subscribers. Table of Contents.

Payments 91

Payments Revenue SaaS Payments Payment Services 91

Baremetrics

NOVEMBER 11, 2020

Negative revenue? Negative net revenue churn? Net revenue churn is the exception to the rule, and it’s one of the few times you’ll hear founders get excited about a KPI being in the negative. So, why does everyone have such a positive attitude about negative churn? What is net negative churn?

Churn 111

Churn Payments Social Media SaaS Payments 111

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. That means achieving any essence of “growth” requires replacing lost customers faster than the rate at which they churn. Managing churn is much like a constant game of plugging holes in a bucket so that you can eventually have a “rising tide” of water.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OpenView Labs

APRIL 22, 2020

New business pipeline has fallen off a cliff and will likely remain depressed through 2020. Churn rates are starting to tick up, and not only for businesses with a customer concentration in hospitality or travel. Or do you integrate with any of the products that are currently booming?

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. It’s simple: the subscription revenue model benefits both customers and companies. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base. What is the subscription revenue model?

Payment Features 74

Payment Features Payments Subscription Revenue 74

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. CAC is an important metric for growing businesses to determine profitability and efficiency. An average SaaS business spends 92% of their first-year revenue on customer acquisition.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Chart Mogul

FEBRUARY 22, 2022

Customer churn rate, also known as logo churn rate is a key indicator of the health of your SaaS business. At a high level, the customer churn rate gives you the rate at which your customers are canceling their subscriptions. A high customer churn rate can be deadly for your business. It decreases to 1.9%

Churn 52

Churn Payments Subscription Payment Features 52

Baremetrics

NOVEMBER 2, 2021

Method 1 Method 2 Use Baremetrics to calculate all of your metrics including LTV for Shopify Partner Apps Customer acquisition cost (CAC) and LTV Knowing what your LTV is for each customer segment is critical Why is it important to segment the LTV for Shopify Customer Apps? A customer’s lifetime can only be known for sure after they churn.

Payment Solutions 105

Payment Solutions Payment Methods Payments SaaS Payments 105

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. Increase monthly recurring revenue.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this?

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

ProfitWell

NOVEMBER 12, 2019

Your core is a lot like pricing in SaaS companies. Like your core, pricing is a wildly untapped growth lever. It’s the center of your business. Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. What is a pricing audit? The main factors in a pricing audit.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

User Pilot

MARCH 24, 2024

The benefits of tracking user flows include creating user-centered product design , eliminating friction in user journeys, and reducing churn. Here’s a user flow example depicting the user journey from login to successful credit card payment. For new users, the flow details the registration process. User flow example.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

Baremetrics

OCTOBER 8, 2021

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice.

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96

Baremetrics

MARCH 16, 2021

Baremetrics is a tool that integrates with Recurly , as well as other tools such as Stripe and Chargebee. If you are searching for a business metrics software that displays everything you need to know in an easy-to-use interface, Baremetrics offers a free trial which is a great way to get started. Want to Reduce Your Churn?

Payment Solutions 59

Payment Solutions Payment Features Payments Merchant Services 59

FastSpring

SEPTEMBER 2, 2020

Depending on what calculation you use, LTV can paint an honest picture of whether your customers are spending and staying long enough to cover acquisition costs and hopefully—make you a profit. Lifetime Value (LTV) is a metric that shows the average revenue generated by a customer before they churn. Tracks Your LTV/CAC Ratio.

Scale 146

Scale Payment Methods Payments SaaS Payments 146

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Intercom, Inc.

AUGUST 27, 2020

But there’s another reality that businesses now have to contend with: the brief is getting harder and harder to nail. Customer acquisition costs are rising , churn is every company’s poison pill, and the competition is relentless. To navigate the current minefield of growth, businesses need to shift their focus.

Scale 211

Scale Payments Subscription Payment Features 211

ProfitWell

DECEMBER 5, 2019

Recurring revenue is the lifeblood of subscription companies, and for good reason. If the product doesn’t hold up its end of the bargain, a customer can churn. If the product doesn’t hold up its end of the bargain, a customer can churn. What is recurring revenue? Understanding your subscription revenue.

Payments 56

Payments Metrics Revenue SaaS Payments 56

Baremetrics

JULY 7, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. With industry benchmarks, SaaS companies like yours can make effective decisions about strategic resource investments that result in solid revenue and soaring valuations. Want to Reduce Your Churn?

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

OpenView Labs

MARCH 18, 2020

In this uncertain environment, how should one approach pricing? For pricing, this means no price gouging. Defer payment terms if you can. If you fail to acknowledge the current economic conditions, as reflected in the use of your service and the value it delivers, you may contribute to higher churn.

Pricing 57

Pricing Payment Solutions Payments Healthcare 57

ProfitWell

JUNE 27, 2019

Certain factors need to be accounted for when billing this way, and using an effective pricing strategy becomes crucial to success. Today we’re taking a look at what recurring billing is, some of the pros and cons for both merchants and customers, and how to optimize your recurring billing strategy to maximize revenue and minimize churn.

Merchant Services 76

Merchant Services Payment Features Payments SaaS Payments 76

SaaSX

SEPTEMBER 19, 2019

Pricing is the exchange rate you put on all the tangible and intangible aspects of your business. For young SaaS founders, navigating the complex world of pricing can be very overwhelming. With such a wide variety of pricing models, billing frequency, payment methods and more – it’s not hard to see why!

Pricing 80

Pricing Payment Methods SaaS Payments 80

Baremetrics

OCTOBER 26, 2021

Much like Amazon, when Shopify first began, it was a simple shop and not the ecommerce platform we know today. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. One of the most important metrics is customer acquisition cost (CAC).

Payment Solutions 98

Payment Solutions Payments Payment Methods SaaS Payments 98

Baremetrics

NOVEMBER 2, 2021

Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1. Monthly recurring revenue (MRR): How much subscription revenue are you bringing in monthly? Churn rate: How quickly are you losing customers or revenue?

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

User Pilot

JULY 27, 2023

Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance. A lower MTTR indicates a more efficient incident response and resolution process.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

OPEXEngine

MAY 18, 2021

SaaS Metric #1 – Annual Recurring Revenue (ARR). ARR is an essential subscription metric that identifies the recurring revenue expected on an annual basis from the subscriber base. ARR = (Overall subscription per year + recurring revenue from add-ons or upgrades) – revenue lost from cancellations.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Baremetrics

SEPTEMBER 26, 2021

Most SaaS companies keep an eye on churn, but do you calculate both revenue churn and customer churn? Most SaaS companies keep track of their customer acquisition cost (CAC) and customer lifetime value (LTV), but how about your CAC:LTV ratio or months to recover CAC? Revenue and expense metrics i.

Metrics 95

Metrics SaaS Payments SaaS Customer Lifetime Value 95

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

ProfitWell

SEPTEMBER 10, 2020

SaaS revenue is expected to reach $143.7 As such, many SaaS businesses are opting for the latter. AI Integrations. This, in turn, helps reduce churn. Pricing Changes. There is currently a surge in usage-based pricing and other creative pricing strategies. Finally, we have customer acquisition cost.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Baremetrics

MAY 18, 2021

When marketing a subscription business, you face even more challenges, like balancing retention and acquisition efforts, identifying new features that your customers are interested in, and working to maximize customer lifetime value. Want to Reduce Your Churn? Try Baremetrics free. Table of Contents. Want to try it for yourself?

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100