Trending Articles

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SaaS Is Still Slowing Down, Unfortunately: What Q1 2025 Numbers Reveal About the Cloud Software Market

SaaStr

So Jamin Ball of Altimeter has a great summary of the cumulative revenue growth of all public SaaS companies … and it’s not a great story: Aggregate net new ARR added in Q1 from the software universe isn't looking good! Down nearly 30% YoY from Q1 last year pic.twitter.com/9MLyLe3XXf — Jamin Ball (@jaminball) June 5, 2025 Bottom Line Up Front : The aggregate cloud software market just delivered its worst quarterly performance in years, with net new ARR additions plummeting

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Clouded Judgement 6.6.25 - How to Spot ERR

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now How to Spot ERR Last March (crazy it’s already been a year since I wrote this post!) I wrote an article about ERR vs ARR. Here’s a quick summary of that post. ARR (annual recurring revenue) is a hallmark SaaS metric rooted in predictability.

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The 40% Problem: Do Your Sales Reps Really Cover All Their Accounts? And Is AI The Answer? With Yamini Rangan, CEO HubSpot

SaaStr

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge. HubSpot CEO Yamini Rangan just laid it bare at a recent conference, and it should make every SaaS leader uncomfortable.

Scale 241
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Idea to App: Using Lovable to Create a Marketing & Sales Funnel Calculator

Sales Enablement, SaaS and Growth

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. My hope is that these posts will create discussion around this transformational technology, its use cases and maybe even help others on their journey of AI discovery. The focus of this experiment was to use AI tools to create a Marketing & Sales Funnel Calculator - an app that shows how many leads a Marketing team needs to gen

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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PayFac-as-a-Service vs Full Payment Facilitation: A Developer’s Guide

USIO

You’re here because someone—maybe your CEO, maybe your investor, maybe your gut—told you that owning payments could be a game-changer for your platform. They’re right. But here’s the part that gets glossed over:  how you own payments matters. Should you become a full Payment Facilitator (PayFac)? Or should you partner with a PayFac-as-a-Service provider?

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White label merchant processing: Definition, examples, and FAQ

Payrix

What is white label merchant processing? White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands. For a software company, integrating white label merchant processing can be a growth strategy that adds value to their platform and provides their subscribers with a more complete user experience that’s consi

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The Tool that Finds the Perfect Sales Methodology for Your GTM Strategy

Sales Enablement, SaaS and Growth

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. My hope is that these posts will create discussion around this transformational technology, its use cases and maybe even help others on their journey of AI discovery. The focus of this experiment was to use AI tools to create a sales methodology selector tool - you simply answer a few questions, and the tool makes a recommendation

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Payfac-as-a-Service: A Smarter Way to Handle Payments at Scale

USIO

The embedded finance market—including Payfac-as-a-Service—is projected to exceed $7 trillion in global transaction volume by 2030. That’s not a blip—it’s a massive shift in how businesses are managing money. I f you’re running a SaaS platform, marketplace, or digital-first business, you’ve probably already bumped into the complexities of payment processing.

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Partnering with Maze Security

Tom Tunguz

Doctors and security research have more in common than you might think. Doctors defend human bodies against an ever-shifting landscape of viruses & infections. Security researchers do the same thing, but at massive scale—protecting thousands of servers instead of a single patient. The doctors’ responsibility are to defend a human body from an ever-shifting landscape of potential viruses and infections.

AI 100
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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Dear SaaStr: Should I Move My Start-Up to SF Bay Area?

SaaStr

Dear SaaStr: Should I Move My Start-Up to SF Bay Area? The SF Bay Area is still the epicenter of B2B and tech. And AI has made it … even more so. Even as the world has gone more remote and distributed, there are unique advantages to being based here—especially for startups that want to build something really big. thrilled to be partnering with jony, imo the greatest designer in the world. excited to try to create a new generation of AI-powered computers. pic.twitter.com/IPZBNrz1jQ —

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Enhance Customer Experience With FastSpring’s Subscription Pause Feature

FastSpring

In today’s competitive subscription economy, providing flexibility and value to your customers is essential. FastSpring’s subscription pause feature allows businesses to retain customers who might otherwise cancel their subscriptions, offering a win-win solution for both parties. Here’s an in-depth look at how this feature works and why it’s beneficial. 6 Key Benefits of FastSpring’s Subscription Pause Feature 1.

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The AI Sales Email Grader That Helps You Write to Win

Sales Enablement, SaaS and Growth

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. My hope is that these posts will create discussion around this transformational technology, its use cases and maybe even help others on their journey of AI discovery. The focus of this experiment was to use AI tools to create a sales email grader - you write a sales email and and within seconds the tool uses 50+ sales methdologies

AI 130
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Escheatment Solutions in 2025: Streamlining Return of Funds

USIO

Let’s dive into why escheatment is still a challenge in 2025—and how Usio makes the process smooth, compliant, and user-friendly. What Is Escheatment? Escheatment is the legal process where unclaimed property—like money, gift cards, or refunds—is turned over to the state when the rightful owner can’t be found after a set dormancy period. That window is typically 3–5 years in the U.S., depending on the account type.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Stuck in the Middle of AI Workflows

Tom Tunguz

Whenever I hear about a new startup, I pull out my research playbook. First, I understand the pitch, then find backgrounds of the team, & tally the total raised. 1 Over the weekend, I decided to migrate this workflow to use AI tools, & the process taught me something important about how we’re actually integrating AI into our work. Tools are small programs that expand AI capabilities.

AI Search 127
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Is AI Penetration … Slowing Down? Ramp Says Possibly

SaaStr

New spending data from Ramp reveals a possible trend: end user AI adoption may be hitting its first growth slow down. The AI adoption party might be slowing down—at least temporarily. Fresh data from Ramp’s AI Index suggests that the meteoric rise in business AI spending might be showing signs of deceleration, raising questions about whether we’re witnessing market maturation or beginning to hit a potential adoption ceiling: The numbers tell a nuanced story.

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What Every High Converting Landing Page Has + 6 Examples

The Daily Egg

Sometimes low conversion rates aren’t the outcome of poor landing page design or weak copy but of a deeper market fit challenge. Now, if you. The post What Every High Converting Landing Page Has + 6 Examples appeared first on The Daily Egg.

Marketing 130
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Stax Payments Appoints Kevin Wall as Chief Financial Officer

Stax

Finance executive brings 35+ years of financial expertise to spearhead Stax Payments’ next chapter of strategic expansion, building on the company’s solid foundation and customer-first approach. ORLANDO – June 11, 2025 – Stax Payments , Inc. a leading payment technology provider, has appointed Kevin Wall as Chief Financial Officer. Wall’s impressive track record includes over 15 years of successfully leading finance organizations at top payments companies while navigating complex financial

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Art & AI: An Interactive Gallery of 100 Masterpieces

Sales Enablement, SaaS and Growth

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. My hope is that these posts will create discussion around this transformational technology, its use cases and maybe even help others on their journey of AI discovery. The focus of this experiment was to use AI tools to create an interactive gallery of 100 of historys greatest artworks, complete with an image, description and categ

AI 130
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AI SDRs, Human Ingenuity, and the Road Ahead

Predictable Revenue

The best outbound teams aren’t replacing reps with AI, they’re augmenting them. Using AI to crunch data, but humans act on the signals. The post AI SDRs, Human Ingenuity, and the Road Ahead appeared first on Predictable Revenue.

AI 130
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5 Interesting Learnings from Chime at $2 Billion in ARR

SaaStr

So Chime is ready to IPO, and while it’s not SaaS or true B2B today, there are enough interesting lessons for us to learn from. As a “prosumer” app there is overlap for SMB and freemium B2B apps. The metrics are very strong: $2B ARR (run rate — but not really software revenue) Generated from $121B in transactions on platform Growing 23% $251 ARPU 88% Gross Margins Average customer uses 3.3 products Non-GAAP Profitable (just), but profitability increasing quickly We’

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Crazy Egg vs Hotjar: One’s Built for Speed, the Other for Control

The Daily Egg

When it comes to understanding what your users are doing on your website, Crazy Egg and Hotjar are two of the most popular tools on. The post Crazy Egg vs Hotjar: Ones Built for Speed, the Other for Control appeared first on The Daily Egg.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Payment Gateway vs Payment Processor: What You Need to Know

Stax

Today’s shoppers expect options at checkout. Industry data shows that 70% of consumers say the availability of their preferred payment method is very or extremely influential when choosing an online store. Whether it’s using a credit or debit card, a mobile wallet, or a contactless payment solution, flexibility is critical to guaranteeing a great payment experience for your customers.

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News: Apple Denied Request for Stay on April 30 Order to Immediately Allow Steering

FastSpring

On June 4, the 9th U.S. Circuit Court of Appeals rejected Apple’s request to stay the April 30 ruling by U.S. District Judge Yvonne Gonzalez Rogers, meaning the ruling will remain in effect. For now, steering from App Store apps is still allowed in the U.S. “We’ve already seen some of our mobile game publishers more than double D2C revenue in the U.S. since simply introducing steering,” says FastSpring Head of Gaming Chip Thurston.

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The 2025 guide to zero-touch automation

BetterCloud

We’ve spent a lot of time on this blog discussing all the ways you can automate IT tasks with a SaaS management platform (SMP). We have also deep-dived into how automation can make IT a lot more efficient, as well as keep employees productive and improve your SaaS security posture. As SMPs have grown in functionality and extensibility, so too has the power of the automated workflows you can orchestrate.

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The New Rules of AI Investing: Why Speed Beats Strategy and Labor Budget Is the New Software Budget with Google Cloud’s COO

SaaStr

Bessemer’s Talia Goldberg and Google Cloud’s COO Francis Duza were kind enough to join us at SaaStr AI Summit 2025 on what’s driving the fastest technology adoption in decades. The New Rules of AI Investing: Why Speed Beats Strategy and Labor Budget Is the New Software Budget The pace of AI advancement has fundamentally broken our traditional frameworks for thinking about technology adoption, market timing, and competitive moats.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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How To Use Hypothesis Testing to Drive Revenue

The Daily Egg

Too many business decisions hinge on habits, instinct, or the loudest person in the room. Hypothesis testing offers a better way. Instead of working off. The post How To Use Hypothesis Testing to Drive Revenue appeared first on The Daily Egg.

Revenue 130
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Authentication as a Service: 5 Components and Critical Best Practices

Frontegg

What Is Authentication as a Service? Authentication as a Service (AaaS) is a cloud-based solution that provides authentication functions for users, applications, and devices. It allows organizations to outsource their authentication needs, reducing the burden of managing and maintaining this critical security component in-house. By leveraging cloud technologies, AaaS offers scalability and reliability, ensuring that authentication services can handle spikes in demand, such as during a mass login

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Nine proven tactics and strategies for proactive customer retention

ChurnZero

If your customer success strategy is still centered around catching churn in real time, you’re behind. In 2025, the top customer leaders are engineering retention by building systems that detect risk early, reinforce value continuously, and empower every team member to act. While reactive “saves” will always matter, they’re no longer enough when your CFO wants revenue predictability and AI-powered competitors are reaching your customers faster than ever.