OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. Productizing their services and enabling contactless and frictionless selling.”.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Introduction from Lincoln for 2020. Here’s to your success in 2020! . .

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. SaaS Sales Models.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. Integration platforms are ubiquitous in SaaS. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. Subscribing to the idea of a subscription-based business model. . Maximized Revenue Potential.

SaaS Payments 75

SaaS Payments Payment Methods Payments Payment Solutions 75

ProfitWell

MARCH 24, 2020

Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. A subscription company is a business that sells their products on a scheduled time basis. The products that subscription businesses sell are usually consumables or licensed products that can only be used for a finite amount of time.

Subscription 72

Subscription Payment Features Payment Methods Payments 72

ProfitWell

JULY 8, 2020

In some states, SaaS companies are required to collect and pay sales tax for their products. In this post, we'll go over what those rules are for the 21 states that have sales tax laws on the books that pertain to SaaS businesses and products. How is a SaaS product/company defined in the US?

SaaS Payments 52

SaaS Payments Payment Services Payment Methods SaaS 52

FastSpring

DECEMBER 18, 2019

From explaining the purpose of a Merchant of Record to breaking down emerging regulations like the GDPR and PSD2, the FastSpring blog covered a wide variety of important ecommerce-related topics for businesses looking to sell more, stay lean and compete big. A Merchant of Record (MOR) is so much more than just a payment system.

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. On the surface, it’s a perfect model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. of all churn in the SaaS space. Simple, right? Image Source.

Payments 81

Payments SaaS Payments Payment Features Payment Services 81

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The Problem In January of 2020, we realized that one of the major problems holding back our company was a customer churn rate of 19%. The graph below, taken from our Baremetrics account, shows our customer churn throughout January 2020.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. We’re taking a look at X popular subscription-based companies and types in 2020. We’re taking a look at X popular subscription-based companies and types in 2020. What is a subscription company?

Subscription 40

Subscription Payment Features Payment Methods Payments 40

ProfitWell

JULY 2, 2020

Today—we're sharing how the newest ecommerce platform, Elliot, was unable to recover from DDoS attacks, leading them to shut down. At the start of 2020—things looked promising for the emerging ecommerce platform: Elliot. At the start of 2020—things looked promising for the emerging ecommerce platform: Elliot.

Payment Methods 52

Payment Methods Merchant Services Payment Services Payments 52

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Chart Mogul

JULY 24, 2018

Subscription businesses are experimenting with hybrid billing models, mixing recurring revenue with one-time payments. In the enterprise software market, the move to a recurring revenue model is effectively complete. By 2020, all new entrants and 80% of historical vendors will offer subscription-based business models”.

Subscription 76

Subscription Payment Features Payment Solutions Payments 76

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Prioritize retention.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

OPEXEngine

SEPTEMBER 10, 2020

As we head into the final stretch of the year, here’s a look at some of the top operational and business trends that we are hearing about. Most SaaS and Software companies are starting to gear up for end of the year budgeting and planning exercises. Support your team.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

OpenView Labs

JANUARY 13, 2022

Pricing Transformations in 2020. 45% of SaaS companies said they had some form of usage-based pricing, up from 34% in 2020. Fully embracing usage-based pricing rather than traditional seat-based subscriptions is analogous to making the transition from on-prem to SaaS in the first place. In 2020 inflation was only 1.23%.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

CustomerSuccessBox

MARCH 25, 2021

Let’s see the process of acquiring new customers. Acquiring your customers is just a first step in the fruitful partnership process and retaining them is the next big thing. Financial Mathematics of a SaaS business model. SaaS business models are different from traditional business models.

Retention 52

Retention SaaS Payments B2B Business 52

SaaStr

NOVEMBER 7, 2019

Join us at SaaStr Annual 2020. Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? FULL TRANSCRIPT BELOW.

Payments 122

Payments Merchant Services Payment Solutions Payment Services 122

ProfitWell

JANUARY 6, 2020

We also have 10 must-have features for subscription billing platforms in 2020. Plus, how to price for SaaS success in the new year. 2020: the year of subscription growth and iteration. And Gold’s article highlights four predictions for this booming business model. Subscription services will grow in any economy.

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

AUGUST 6, 2019

Join us at SaaStr Annual 2020. We have a lot of SaaS companies, by the way, from Denmark if you haven’t noticed. Tradeshift Pay is an entrant payment solution for supply chains, meaning no matter where your supplier is in the world, we can make sure they get paid. Want to see more content like this? FULL TRANSCRIPT BELOW.

Payment Solutions 151

Payment Solutions Payments Outsourcing Services SaaS Payments 151

SaaStr

JUNE 28, 2020

.” In this episode of the SaaStr podcast, Aileen and SaaStr Founder Jason Lemkin take a deep dive on how Aileen finds deals, her tips for a winning pitch, and the state of VC in 2020. But I think for a lot of vertical SaaS, they’ll see impacts when the Q2 numbers come out. Are you more excited about eCommerce?

Part-Time VPE 170

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 170

Casey Accidental

JULY 6, 2020

At the end of 2019, I presented Eventbrite’s product plans to the board for 2020. across business models, customer types, etc. For acquisition, retention is the enabler of the best acquisition strategies. BONUS: Why are Casey’s benchmarks for consumer transactional businesses lower than others?

Retention 52

Retention Benchmarks Payments Payment Methods 52

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

JANUARY 14, 2020

In this presentation, Pluralsight co-founder and CEO Aaron Skonnard will discuss how Pluralsight successfully transformed its business to serve both individual and enterprise customers independently and will share his lessons for SaaS companies looking to tap into individual customers to sell into enterprises and vice versa.

B2B 133

B2B B2C Scale New CTO 133

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Join us at SaaStr Annual 2020. What I love about SaaS as a product person is that it’s a longterm value exchange. Want to see more content like this? FULL TRANSCRIPT BELOW.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SaaStr

MARCH 19, 2019

Join us for SaaStr Annual 2020. Niall Wall – SVP of BD, Channels & Emerging Businesses @ Box. For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. FULL TRANSCRIPT BELOW.

Payments 124

Payments Scale Scaling Revenue 124

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Join us at SaaStr Annual 2020. I want to talk about how we got to the business model that we have at Lambda School because it’s one of the things that separates us from other schools. We put it online, $10,000, and we started talking to our customers.

Acquisition 143

Acquisition Software Review Payment Methods Marketplace as a Service 143

Sales Hacker

MARCH 2, 2020

Here they are… The 97 Best Sales Books in 2020. Sales Models and Fundamentals. Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. The Transparency Sale. The Challenger Sale. The New Solution Selling. Spear Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Are you more excited about eCommerce?

Investment 164

Investment Technical Review Part-Time VPE Development Team Review 164

FastSpring

NOVEMBER 22, 2022

Since 2020, growth in the SaaS market has increased dramatically and is expected to grow over 27% a year. Subscription model innovation: Customizable subscription models make it easier for SaaS companies to optimize their pricing and billing. From pricing to payments, billing, tax management, and more.”.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

SaaStr

MAY 9, 2019

Join us at SaaStr Annual 2020. Number three is not understanding their business model. If we really look at a lot of YC companies now a days, we have a ton of B to B companies, and the most common mistake they make is they don’t really understand if they can afford the process they need to do to acquire customers.

Sales Hiring 170

Sales Hiring Scale Payment Solutions Banking 170