SaaStr

DECEMBER 10, 2019

110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. Bill.com sells to very small businesses that do churn at a higher rate. But that also proves that’s no excuse to drop below 100%+ net revenue retention. Bill.com manages 110% Net Revenue Retention on 82% Customer / Logo retention.

Payment Services 214

Payment Services Payments Payment Methods SMB 214

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Weave has a base to build on, and has done a good job steadily increasing NRR, up from 97% in 2019. #2. 907 employees at IPO, so about $150,000 revenue per employee. So why the terrible revenue multiple?

SaaS Payments 245

SaaS Payments Scale Payment Methods Payments 245

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 251

Merchant Services SaaS Payments Payments Payment Services 251

Agile Payments

AUGUST 8, 2019

The 2019 payments landscape has inherent risks for any SaaS applications. For example, imagine you are a business owner with 500 customers that you bill $100 per month on a recurring basis. Your business runs and plans based on $50,000 per month coming in the door on a regular basis.

Payments 77

Payments Revenue Management Subscription 77

Baremetrics

FEBRUARY 8, 2021

We’ve revamped our Baremetrics integration with Shopify! Even before Shopify released the Shopify Partners API, Baremetrics has been taking care of metrics for Shopify business owners. Baremetrics is a SaaS metrics monitoring tool that pulls information about your business into an easy-to-read actionable dashboard.

Payments 59

Payments SaaS Payments Payment Methods Payment Solutions 59

Buffer Resources

AUGUST 16, 2023

Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 percent of our total revenue and 83 percent of our fees. Google and Apple payments make up 2.5% of our total revenue and 17 percent of our fees.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

The Marketing & Growth Hacking Publication

FEBRUARY 3, 2019

billion in online revenue compared to just $57 million in 2011. For this you will need to pick the right platform. The Top 10 eCommerce Tools for recurring payments There isn’t a lack of options for every budget but picking the right solution can become a confusing task. Did You Know?

Payment Methods 40

Payment Methods Payments Payment Features Subscription 40

Neil Patel

DECEMBER 8, 2020

By 2019, Watch had 270 million monthly users, and by 2020, that number had shot up to over 1.25 In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. In 2019, Facebook’s head of global creative strategy Rick Van Veen told Variety , We’re still figuring it out and learning.

Payments 129

Payments Payment Methods Mobile Engagement 129

Casey Accidental

NOVEMBER 28, 2023

Eventually, the company needed to layer in new advertiser focused loops to monetize, but I’ll skip that detail for now. The company requires either new growth loops or new products to acquire, retain, or monetize better. The entirety of Pinterest for the first few years I was there was tuning these loops in one way or another.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Post topics include marketing, branding, analytics, various ecommerce platforms, and conversion optimization tips. Maximizing your revenue potential with global sales.

Payment Methods 68

Payment Methods Scale Payments Payment Services 68

Software Platform Consulting

MAY 8, 2019

Fleetcor (FLT) closed on its acquisition of privately-held nvoicepay on April 1, 2019. Fleetcor’s first quarterly earnings report since the acquisition provides insight into the economics of the B2B payments space. Nvoicepay is interesting, in part, because it is a pure-play payments provider. Nvoicepay Economics.

Outsourcing Services 56

Outsourcing Services Payments Payment Services Payment Methods 56

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. So, grab a cup of coffee, settle in, and take a look at some of the 2019 highlights from the FastSpring blog. Monthly recurring revenue (MRR) from a subscription-based business model can have a major impact on your business.

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

Baremetrics

JUNE 27, 2021

Using the wrong metrics, using them in the wrong way, or overlooking the crucial ones can be a disaster for your business. There are so many business metrics platforms out there that it becomes hard to choose the one you actually need. By the end of the article, you will have a clear overview of both these platforms.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. In 2019, Cyber Monday hit a record-breaking 9.4 A push for smarter payment processing. Keep reading to find out more.

Payment Methods 81

Payment Methods Merchant Services Payment Services Payment Solutions 81

FastSpring

OCTOBER 11, 2021

The Reserve Bank of India first issued its directive related to subscription charges in 2019. Stores, financial institutions, and payment gateways will not be allowed to store credit or debit card data for the purpose of automatically rebilling that card every month for a subscription. . Book a demo or create an account today !

Payment Services 115

Payment Services Merchant Services SaaS Payments Payment Methods 115

Software Platform Consulting

MAY 14, 2019

The acquisition represented an opportunity to learn more about the economics of B2B payments. Bottomline owns Paymode-X, the largest B2B payment network in the US. Paymode-X boasts payments of more than $200 billion annually and over 400,000 payees. The business should finish the year with approximately $130 million in revenue.

Payment Solutions 40

Payment Solutions Payments Payment Services Technical Review 40

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

FEBRUARY 22, 2021

If I had 1 mentor, just 1, Who said: If you are at $10m ARR, Growing 100%, With 150% net revenue retention, With 80% viral and free lead acquisiton, And 50+ NPS, Then, You have already build a unicorn-in-waiting. — Jason BeKind Lemkin (@jasonlk) November 8, 2019. If i'd had just 1. Find yours. ” Ah. FWIW if it helps.

Scale 356

Scale Sales Hiring Payments Banking 356

Frontegg

MAY 27, 2021

Instead you should focus on Natural Rate of Growth (NRG) to determine the percentage of recurring organic revenue. This metric is a strong future revenue indicator. It allows your users to engage more with your platform thanks to customizable product tools, targeted messages and email sequences. 4 Pendo.io. This is not all.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Andreessen Horowitz

AUGUST 30, 2023

Milken himself is said to have credited (or blamed) VisiCalc and spreadsheets for the growth of the Private Equity (PE) industry, since cash flows vs. debt payments could be easily monitored, and a formerly complex net present value calculation now just involved a formula for a cell. billion, against almost $2.8 The curves simply do not meet.

VP of Engineering 93

VP of Engineering AI Payment Methods Generative AI 93

Agile Payments

APRIL 15, 2019

The role of the Payment Gateway for MarketPlace Payments. When evaluating technical payment solutions that address the primary needs of a MarketPlace Payment solution the integration to the Payment Gateway plays a vital role in the MarketPlace success.

Payments 13

Payments Payment Solutions Revenue 13

SaaStr

NOVEMBER 2, 2019

This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019. I do have to ask though, in terms of the enterprise customers that you do acquire, a lot of them require, in some cases, services and consultancy in terms of integration and onboarding. Harry Stebbings. Krish Subramanian.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. Missed the session?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Baremetrics

DECEMBER 7, 2023

Adjust your revenue forecast Base-Case scenario Worst-Case scenario Review bank balance before expense adjustments 4. Evaluate your new plan Expense breakdown Comparison to 2019 Comparison to 2020 Target Quarterly view % of Revenue 6. Other things to consider Loans Payment terms Annual plans 7.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. After all, the only way to crack the subscription growth code is to understand businesses at the deepest level, and we never wanted to do this alone.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Software Platform Consulting

JULY 1, 2019

My last post was partly about healthcare payments in the form of Change Healthcare’s Intelligent Healthcare Network. I did not set out to write another post about healthcare payments, but reading Phreesia’s S-1 compels me to. Phreesia handles the patient intake process, meaning they help doctors offices: set appointments.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

OPEXEngine

OCTOBER 10, 2019

To grow your subscription operation, there are many different parts of a subscription business you need to understand and manage successfully. Subscription Show 2019 is designed for learning, focused on the key issues, best practices, and topics unique to our industry. Sessions Organized by Topic. Hope to see you there!

Payment Features 40

Payment Features Subscription Payment Services Benchmarks 40

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. jasonlk) February 15, 2019. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. With the exact same revenue, growth, team, company and expenses! .

Sales Hiring 220

Sales Hiring Payment Features SaaS Payments Payment Solutions 220

Outseta

FEBRUARY 28, 2019

Two months of 2019 are already behind us—here’s an update on what we’ve been cooking up at Outseta so far this year. Funding the business through revenue from CompareRentalBookings.com. We’ve also taken on some consulting work in the past to provide seed funding for the business. By Geoff Roberts 4 min read Hi-dee-ho!

SaaS Payments 40

SaaS Payments Payments Payment Methods Consulting 40

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. You have PE platform roll-ups. Missed the session?

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

ProfitWell

OCTOBER 30, 2019

We talk expansion revenue with Kajabi, and behind the scenes of this year’s Recur Boston conference with event master Erin Phinney. We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. This really comes down to expansion revenue.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. The nature of the business changed, so why shouldn’t the multiple change with it? 2020 Predictions Review.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Early in 2019, I had an epiphany moment. For a while, Joel thought the best way would be to build their own tool to track revenue and other key subscription metrics.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. ARR business to be top quartile in 2021 they now need to be growing at 300% or faster. Explore Untapped Revenue Streams. In order for a $1-2.5M

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80