ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. David used the U.S. as an example: “You charge in U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. The critical difference is that they’ve discovered how to make strategy development faster, pragmatic and more agile by focusing on four key principles. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

FastSpring

JUNE 28, 2019

When companies look at strategies to scale their business there’s almost always a prevalent focus on customer acquisition. As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Customers may choose to opt out of a subscription service.

Churn 76

Churn Payment Services SaaS Payments Payment Features 76

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. However, behind the boom lies the rising consumer demand for subscriptions. Payment processing. Customer support. Bookkeeping.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

Unbounce

SEPTEMBER 16, 2021

In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 We’re here to show you how to get the best bang for your buck by cleaning up your Pay-Per-Click (PPC) strategy. The Role of PPC in Marketing Strategies. billion in revenue from Google Ads alone the year before.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

ProfitWell

JULY 22, 2020

This is why the direct-to-consumer (DTC) strategy is gaining traction fast. In 2019, the total global e-commerce sales amounted to $3.53 Direct-to-consumer retail is a strategy whereby businesses sell their products directly to the end user without the involvement of wholesalers, third-party retailers, and other middlemen.

Payment Methods 93

Payment Methods Outsourcing Services Branding Payment Features 93

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session? The emergence of new A.I.

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” We’re enterprise software for a new category called LearnOps.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. Early in 2019, I had an epiphany moment.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. Streamlining how other businesses buy products, software, and services free up employees within a business to tackle different tasks when they’ve historically been tied up in lengthy sales meetings and demos. Why B2B Ecommerce Is on the Rise.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Being “stuck in the middle” drives SMM SaaS companies to invest in one of two strategies.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Outseta

JANUARY 10, 2020

Our strategy across these dimensions has been singularly focused on building a company that’s lean, healthy, and sustainable. You can see where we ended 2019 from an equity allocation standpoint below—Dimitris and Dave both own about a 35% stake in Outseta, my own is around 28%, and James’ is just north of 2%. 2017 2018 2019 Total.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

OpenView Labs

JANUARY 29, 2020

The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. They also better understand how to measure the success of freemium and strategies to convert free users into paying customers (hint: product qualified leads are your friend).

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. Source: Byteant , December 2019.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Neil Patel

DECEMBER 8, 2020

By 2019, Watch had 270 million monthly users, and by 2020, that number had shot up to over 1.25 In 2019, Facebook’s head of global creative strategy Rick Van Veen told Variety , We’re still figuring it out and learning. Currently, the app is only available in the U.S., They can also set a price and collect payment easily.

Payments 129

Payments Payment Methods Mobile Engagement 129

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Let’s say you have developed an app that provides enough value to potential clients that you can charge money for its use. Payment ii.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

ProfitWell

FEBRUARY 12, 2019

What is up my subscription fam? Let’s get started with another minute of subscription. Check out these strategies from CartHook on how to use post-purchase workflows to upsell with low pressure. It’s no longer enough to create a handful of consumer profiles and build a strategy from there. Ready for the rundown?

Payment Methods 45

Payment Methods SaaS Payments Payments Subscription 45

Baremetrics

MARCH 23, 2020

They all used sustainable strategies to reduce churn while also growing their business. In this guide, we’re going to go over seven strategies to reduce churn, with real-life examples from SaaS companies that have successfully done it. Here are seven strategies to reduce churn for the long-term.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

FastSpring

JUNE 19, 2019

And ecommerce sales overall are continuing to climb, reaching nearly $140B in Q1 or 2019 in the US alone. Alibaba has the most comprehensive ecosystem of commerce platforms, logistics & payment to support the digital transformation of the retail sector,” he said. Our Devices are Becoming Our Bank Cards.

Payment Methods 82

Payment Methods Trends Payments Payment Services 82

Outseta

JANUARY 9, 2019

The majority of our expenses in 2017 were related to software and development infrastructure required to build the product. Forte fees represent payment processing costs associated with one of the payment gateways we support, Forte Payment systems. 2017 2018 Total. To date we’ve spent $32,179.72

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2% Let’s find out. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

FastSpring

OCTOBER 13, 2022

The fourth quarter is the most important quarter for software companies around the world. . We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. In November, software companies see 11% to 24% over the average monthly revenue. But is this true for SaaS and software?

Payment Methods 147

Payment Methods Payment Solutions SaaS Payments Software Review 147

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. There were solutions for the stadiums for the very large conferences, but nothing really for under 20,000 people. So first, I would say the API and Stripe.js

Payments 122

Payments Merchant Services Payment Solutions Payment Services 122

Outseta

APRIL 30, 2019

Our approach to pricing experimentation By Geoff Roberts When we began working on Outseta our product vision was fairly straightforward—bring together the core software tools that all early stage SaaS start-ups need. Outseta Pricing Experiments (April 2019) I then shared this document with the following groups and asked for their feedback.

Payments 40

Payments Payment Solutions SaaS Payments Scale 40

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. These are exports from your accounting, billing and other systems to bring in actual data to use in your models. The month columns have named ranges following a syntax of statementName_mmm_yyyy.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. This podcast is an excerpt from Aydin and Roelant’s session at SaaStr Annual 2019. What questions must you ask?

Underperforming Technical Team 163

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 163

Chargify

MAY 8, 2019

There is no subscription billing model that works for everyone. Moreover, your pricing strategy should be based on your value metric, and different value metrics require different types of subscriptions. Let’s take a look at the seven most popular subscription billing models. Which one should you use in 2019?

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Baremetrics

DECEMBER 18, 2019

Now, without further adieu, let’s look at 14 retention strategies you’ll wish you’d have implemented a year ago. Amazing job — you’ve made so many people so very happy pic.twitter.com/fyQ7H43q00 — Rahul Vohra (@rahulvohra) April 12, 2019. — Peter Caputa IV (@pc4media) September 21, 2019. Do you feel stuck?

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Casey Accidental

DECEMBER 11, 2023

When To Invest in New Products If you want to be proactive in thinking about when you should invest in building new products vs. diagnosing a growth problem and determining new product development requiring years of effort to be the solution, how do you do that? Their retention strategies were also different.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Unbounce

MAY 12, 2020

But that initial learning curve can be a little daunting, especially if you’re still learning about online marketing in general , and all the tactics, tools, and strategies that come with it. I’ve also included all of the awesome resources I used in my research at the bottom of the post, so you can explore advanced strategies at your leisure.

Payment Methods 145

Payment Methods Outsourcing Services Payment Solutions AI Search 145

Outseta

APRIL 14, 2020

This post outlines the “new” rules of Indie Hacking that you should consider as you plan out your strategy for Indie Hacking your way through the recession that lies ahead. Generally speaking, building a software product—even a minimum viable product—is going to take more effort and time than selling your skills as services.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

OpenView Labs

FEBRUARY 13, 2020

Editor’s Note: This article is part one of a two-part series outlining strategies to improve retention. . Below are 7 retention strategies that can assist you in retaining as many customers as possible: Choose the right activation model. Rahul Vohra (@rahulvohra) April 12, 2019. Why are customers canceling?

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

Baremetrics

APRIL 20, 2020

When it comes to apps and software, cohorts are made up of your users and customers. From left to right, here’s what you’re looking at: April 2019: This is the “cohort”—customers that signed up for our product in April of 2019. So 24 customers signed up for our product in April 2019. Learn more.

Churn 96

Churn Retention SaaS Payments Payment Solutions 96