FastSpring

JUNE 28, 2019

As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Keep reading to learn why your SaaS company should keep a close eye on your churn rate and see why focusing on customer retention is a viable strategy for long-term success.

Churn 100

Churn Payment Services SaaS Payments Payment Features 100

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

ChurnZero

JANUARY 4, 2019

Firstly- Happy New Year Churn Fighters! Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Baremetrics

APRIL 20, 2020

It’s something every founder, marketer or anyone that works in SaaS can learn to do. Specifically, we’re going to go through how to use cohort analysis to reduce churn and retain more customers. In most cases, SaaS companies analyze cohorts based on either behavior, or acquisition. Let’s jump right into it! What are Cohorts?

Churn 96

Churn Retention SaaS Payments Payment Solutions 96

Chart Mogul

AUGUST 2, 2019

Thanks to ChartMogul, Contacts+ is using their data to understand the behavior of their customers, cut churn in half, and boost retention. Churn is one of the primary metrics that Contacts+ keeps a close eye on. However, before they started using ChartMogul, there were components of net churn that they lacked a complete picture of.

Churn 12

Churn Payments Payment Solutions Payment Methods 12

Baremetrics

DECEMBER 18, 2019

How do we reduce churn? survey User Churn and Revenue Churn Quick Ratio. On a more tangible level, both User Churn and Revenue Churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 185

Payments SaaS Payments Banking Underperforming Technical Team 185

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Chart Mogul

AUGUST 2, 2019

Thanks to ChartMogul, Contacts+ is using their data to understand the behavior of their customers, cut churn in half, and boost retention. Churn is one of the primary metrics that Contacts+ keeps a close eye on. However, before they started using ChartMogul, there were components of net churn that they lacked a complete picture of.

Churn 52

Churn Payment Solutions Payments Payment Methods 52

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How Twilio Does It.

AWS 98

AWS SaaS Payments Payment Services Payments 98

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Baremetrics

JUNE 27, 2021

Hopper How can you know if your SaaS business is profitable or not? That’s where SaaS metrics come into play and tell you what you need to know. To get a brief overview: Profitwell is a tool that can provide analytics for SaaS businesses. It has a variety of tools that monitor and analyze the performance of SaaS businesses.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Which sales process works best with your customer experience journey?

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

The Angel VC

DECEMBER 12, 2018

In that post, I looked at how long it took publicly traded SaaS companies to get to $100M in ARR and concluded that if your goal is to reach $100M in ARR, you should try to get there within 7-9 years after launch. Meanwhile, a few SaaS companies have shown even more spectacular growth. eight years.

Sales Recruiting 106

Sales Recruiting Sales Hiring SaaS Payments Scale 106

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

ChurnZero

JANUARY 4, 2019

Firstly- Happy New Year Churn Fighters! Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Chargify

MAY 8, 2019

Which one should you use in 2019? All you need to know to do the math is the monthly price, the number of customers, and the churn rate, plus the number of new customers you should expect each month. The tiered fixed fee subscription billing model is often the safest bet for SaaS companies, and you should consider it. .

Payment Features 69

Payment Features Subscription SaaS Payments Payment Solutions 69

yoursales

DECEMBER 23, 2019

SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS. Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We published Kristen LaFrance’s guest post on 5 non-obvious reasons why your customers are churning and a case study on how the Instapage team uses ChartMogul to go after bigger customers. For us at ChartMogul, it is also a tradition.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We published Kristen LaFrance’s guest post on 5 non-obvious reasons why your customers are churning and a case study on how the Instapage team uses ChartMogul to go after bigger customers. For us at ChartMogul, it is also a tradition.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 204

Sales Hiring Scale Payments Sales Recruiting 204

Baremetrics

SEPTEMBER 15, 2021

Payment ii. Since 2013, Microsoft has released two new versions, Office 2016 in 2015 and Office 2019 in 2018. Annual licenses fall into the category of subscription licenses, where you can get a monthly or an annual subscription for a product or service. Want to Reduce Your Churn? What is a perpetual license?

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Baremetrics

AUGUST 28, 2021

Baremetrics integrates directly with your payment gateways. This way, information about payments from your customers is automatically piped into the Baremetrics dashboards. Revenue vs. income Revenue refers to the total amount of money that a business generates from the sale of goods and services. Want to try it for yourself?

Payments 90

Payments Revenue Payment Services SaaS Payments 90

Baremetrics

OCTOBER 12, 2021

According to the 2019 CSO Insights by the Miller Heiman Group, 37.8% Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Outbound lead prospecting aims to persuade leads to use a service or a product. of businesses struggle with lead generation.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. Some examples of common pain points include: Churn. Payment processing. 10 of the best subscription business tools for SaaS products.

SaaS Payments 59

SaaS Payments Payment Features Subscription Payment Services 59

OpenView Labs

FEBRUARY 13, 2020

How do we reduce churn? User Churn and Revenue Churn. On a more tangible level, both user churn and revenue churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer. Quick Ratio.

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

Baremetrics

FEBRUARY 8, 2021

Baremetrics is a SaaS metrics monitoring tool that pulls information about your business into an easy-to-read actionable dashboard. We pull information such as MRR, ARR, total number of customers, total churn, and more. At the end of 2019, Shopify released their new Shopify Partners API. Haven’t got a Baremetrics account?

Payments 59

Payments SaaS Payments Payment Methods Payment Solutions 59

Baremetrics

APRIL 7, 2020

In a technology driven world, where it feels like consumers are always looking for the next best service or software to jump ship to, reducing churn can be challenging for a SaaS company like Emphatic. We use Baremetrics to keep track of churn on a monthly, yearly, and even daily basis. Want to retain more customers?

Social Media 69

Social Media Payment Solutions Software Review Software 69

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Forecasting 52

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. They can use it to establish, monitor, and improve customer relationships, billing cycles , invoices, payments, and subscription plans.

Payments 59

Payments Payment Features Payment Services Subscription 59

ProfitWell

SEPTEMBER 25, 2019

The integrated solution will be available on the newest Arcserve Appliances in October 2019. BlueJeans video conferencing has been named the winner of a silver Stevie Award in the Customer Service Team of the Year - Computer Services & Software category in the 16th Annual International Business Awards. Feel safer already?

Payment Solutions 60

Payment Solutions Payment Services SaaS Payments Payments 60