SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Series C ($5.35

SaaS Payments 242

SaaS Payments Scale Payment Methods Payments 242

SaaStr

SEPTEMBER 26, 2019

So, despite SaaS multiple and the public markets being at near record highs, we’ve seen things start to … wobble a bit overall in tech: The WeWork IPO simply failed , and the Peloton and Direct Smile IPOs were broken. One of the greatest SaaS companies of all times, but still, it turned out to be mortal. Slack is mortal.

SaaS Payments 275

SaaS Payments Sales Hiring Scale SMB 275

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc.

Merchant Services 80

Merchant Services Payment Services Payment Features Payments 80

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 250

Merchant Services SaaS Payments Payments Payment Services 250

FastSpring

OCTOBER 11, 2021

This process is straightforward, and we describe it in detail below.). The Reserve Bank of India first issued its directive related to subscription charges in 2019. Manual rebilling is the process of emailing customers each month with a request to manually make their next payment. FastSpring can help!

Payment Services 135

Payment Services Merchant Services SaaS Payments Payment Methods 135

Baremetrics

JUNE 27, 2021

Hopper How can you know if your SaaS business is profitable or not? Do you know what works well for your business and what doesn’t? That’s where SaaS metrics come into play and tell you what you need to know. They give you the data you need to help you make informed decisions about your business. 2 What is Stripe?

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

Agile Payments

FEBRUARY 25, 2019

For software applications that have an end-user base in a subscription model or include recurring transactions, an ACH Processing API is a must. Moreover, customers of these subscription based businesses more than likely rely on receiving their goods or services that the organization and SaaS provides.

SaaS Payments 77

SaaS Payments Payment Services Payment Solutions Payments 77

Baremetrics

FEBRUARY 8, 2021

We’ve revamped our Baremetrics integration with Shopify! Even before Shopify released the Shopify Partners API, Baremetrics has been taking care of metrics for Shopify business owners. Baremetrics is a SaaS metrics monitoring tool that pulls information about your business into an easy-to-read actionable dashboard.

Payments 59

Payments SaaS Payments Payment Methods Payment Solutions 59

Frontegg

MAY 27, 2021

Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. This metric is a strong future revenue indicator.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Software Platform Consulting

JULY 1, 2019

My last post was partly about healthcare payments in the form of Change Healthcare’s Intelligent Healthcare Network. I did not set out to write another post about healthcare payments, but reading Phreesia’s S-1 compels me to. Phreesia Threat #1: SaaS Applications. and collect your payment information.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Neil Patel

DECEMBER 30, 2020

Are you looking to monetize your blog or earn a passive income? This is a complete guide to choosing the right affiliate network for your platform, including what an affiliate network is, why you should consider joining one, and a rundown of the top networks on the market. If so, you might be considering joining an affiliate network.

Merchant Services 140

Merchant Services Payments Payment Methods Marketing 140

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. *

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. What is the process to do it efficiently? This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019.

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. To tap into the market, companies need to gain an edge over their competitors in all aspects of their business. Payment processing.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. Start with your existing sales and see where there’s interest from existing buyers. Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. So, grab a cup of coffee, settle in, and take a look at some of the 2019 highlights from the FastSpring blog. Monthly recurring revenue (MRR) from a subscription-based business model can have a major impact on your business.

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. Business to Consumer (B2C). SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Neil Patel

NOVEMBER 9, 2020

Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. Plus, the price tag on those more established businesses often run into the billions. Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Unbounce

MAY 27, 2021

After more than 20 years in the business, independence still matters for CD Baby. That means anyone can use their service—from Grammy-winning artists to newbies who recorded a song on their laptop. Artists upload their music, send all the metadata required for proper tracking and payment, and the rest happens on the CD Baby portal.

Artificial Intelligence 139

Artificial Intelligence Scale SaaS Payments Payment Methods 139

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Patrick went through the history of SaaS, and Neel broke down some of our latest innovations. December 12, 2019. December 12, 2019.

Scale 41

Scale Payment Methods Payment Services Payments 41

Kellblog

JANUARY 30, 2021

2020 was the kind of year that would make anyone in the predictions business more than a little gun shy. I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How do they set up the process from there?

Sales Hiring 149

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 149

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. How are we going to do this?

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

FastSpring

JUNE 28, 2019

When companies look at strategies to scale their business there’s almost always a prevalent focus on customer acquisition. Businesses are always on the lookout for ways to expand their user base, attract new customers, and generate new leads. Customers may choose to opt out of a subscription service. What is customer churn?

Churn 78

Churn Payment Services SaaS Payments Payment Features 78

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. And a whole lot has happened since.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

ProfitWell

OCTOBER 30, 2019

On today’s episode, SaaS and big banks team up. We talk expansion revenue with Kajabi, and behind the scenes of this year’s Recur Boston conference with event master Erin Phinney. Big banks x SaaS. So we're looking at pretty big business here. Not to mention this is a pretty big progression in the SaaS space.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

Outseta

FEBRUARY 28, 2019

Two months of 2019 are already behind us—here’s an update on what we’ve been cooking up at Outseta so far this year. Lead Capture Form Builder We’ve long offered forms to help you build your email list as well as product registration and authentication forms that allow users to sign-up or login to your SaaS product. New Feature!

SaaS Payments 40

SaaS Payments Payments Payment Methods Consulting 40

SaaStock

MARCH 5, 2019

Cledara was going to solve the problem of companies having too many SaaS subscriptions that were increasingly difficult to keep track of. Cledara would serve as their home and the payment hub powered through a digital Mastercard. They all made it. Cledara had a functioning MVP and was associated with a digital Mastercard by October.

Startup 152

Startup SaaS Payments Payments Payment Services 152

The Angel VC

DECEMBER 12, 2018

In that post, I looked at how long it took publicly traded SaaS companies to get to $100M in ARR and concluded that if your goal is to reach $100M in ARR, you should try to get there within 7-9 years after launch. Meanwhile, a few SaaS companies have shown even more spectacular growth. eight years.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. Missed the session?

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Why is it so hard to define an average churn rate—and what does that mean for your subscription business? Subscription service Recurly reports an average monthly churn rate of 5.6%

Churn 55

Churn SaaS Payments Payments Payment Methods 55