SaaStr

JUNE 7, 2021

About 2010, we started a completely different product line. I was a software developer, a product person. ” It might come with customer support, or it might come with training, or whatever you decide it comes with, you don’t charge for that. Peter : We have a suite of products. That was a big phase.

Sales Hiring 339

Sales Hiring Underperforming Technical Team SaaS Headcount 339

How To Buy Saas

OCTOBER 10, 2024

Providing robust customer support, engaging with them, and understanding customer behavior is another essential step. It helps you with the perfect toolset to personalize your email marketing campaigns and create attractive and actionable newsletters for your clients and target customers.

Social Media 52

Social Media Marketing Business AI Search 52

Outseta

OCTOBER 31, 2018

Live chat tools come with the promise of completely changing your approach to marketing, of revolutionizing the way you deliver customer support, and there’s even companies like Swayed that are building live chat tools with the goal of replacing sales reps altogether. Both were making a lot of noise online.

Software Review 42

Software Review Technical Review Sales Hiring Venture Capital 42

SaaStr

APRIL 16, 2023

Android followed after, and that really, late 2009, early 2010, that suddenly changed. Stewart, totally disabuse me if I get it wrong, but notwithstanding all the blue chip logos you have, you’ve got a very core software development, project management core. You plug in Zendesk if you use it for customer support tickets.

Scale 363

Scale Sales Hiring PayPal Development Team Review 363

SmartKarrot

FEBRUARY 3, 2022

It enables businesses to form stronger bonds with their customers. Hi Platform uses artificial intelligence to help businesses learn what their customers are saying about them on social media, automate customer support, and engage with them in real-time. Founded in: 2010. RD Station. Founded in: 2001.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

How To Buy Saas

MARCH 4, 2025

Workforce Growth (20102024): Increased over 40x from ~33,700 employees in 2010 to 1.55 Heres how Amazons workforce has grown over time : Amazon Employee Growth Over the Years Year Total Employees 2010 ~33,700 2015 ~230,800 2018 ~566,000 2019 ~798,000 2020 ~1.3 Key Amazon Employee Statistics (2024) Total Amazon Employees (2024): ~ 1.55

AWS 52

AWS Software Engineering Healthcare Trends 52