SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

NOVEMBER 28, 2019

Felix : We thought that you can’t innovate on too many dimensions. So you also, during the last 10, 11 years, you did the pivot from license as amendments to SaaS there’s a lot of moving pieces, I assume. And at the time, again, Salesforce was just starting really adding SaaS wasn’t as obvious and centered as it is today.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStock

FEBRUARY 14, 2019

In 2010, he joined DGF Investimentos, one of the top VC firms in Brazil. In 2010, he became one of the Co-Founders of Warehouse Investimentos, a prominent Brazilian VC company. In 2010, he founded Influitive, which helps B2B companies employ brand advocates for faster growth and development.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Think about it.

Underperforming Technical Team 121

Underperforming Technical Team Development Software New CTO 121

SaaStr

FEBRUARY 1, 2019

In 2010, we made a pricing decision that helped inform a lot of subsequent pricing decisions for a while. And when I think about product teams embracing open design, I think we’ll see even more innovation in SaaS. Amanda Kleha: Absolutely. I learned a ton about pricing.

Sales Hiring 107

Sales Hiring Communication Scale Interviewing 107

Intercom, Inc.

JANUARY 18, 2023

That opens up the possibility for a faster pace of technological innovation. Liam Geraghty: You mentioned earlier about having the recording studio in Simply, and that got me thinking about your company culture. What effect does that culture have on your customer experience or the learner experience, as you call it?

Scale 205

Scale Education Technology VP of Engineering 205