Remove 2009 Remove Metrics Remove Underperforming Technical Team
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The Playbook to Building a Thriving Sales Culture with PatientPop SVP of Sales Justin Welsh (Video + Transcript)

SaaStr

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Want to see more content like this? Join us at SaaStr Annual 2020. Justin Welsh | SVP Sales @ PatientPop.

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The Ultimate Guide to Outsourcing Sales Development and Lead Generation

Sales Hacker

I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. No wonder you never want to eat out again… The Sales Development outsourcing industry is broken for that exact reason. I have learned quite a bit about it.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. Well, to most of you, that may not seem crazy today.

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The Stages Of A SaaS Company: When To Scale For Success

Chargify

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. Establishing/implementing metrics and analytics**. Here’s an example: in the beginning, New Relic didn’t see their target customers as developers. Ensuring your product, marketing and sales teams are aligned.

Scale 74
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The 16 signs, symptoms and causes of customer churn in SaaS

ChurnZero

If we plugged the numbers from the example above into the equation, it would look like this: 2% = 2 100 However, theres an important nuance in customer success metrics. So, while the churn rate is an important metric, its also a warning signal, not a diagnosis. Often, it develops slowly over time.

Churn 52
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Bridging The Gap Between Customer Success & Product Ownership: An Interview With Seyi Adesola

Valuize Consulting

When deployed correctly, Product Ownership is an invaluable role that provides tactical support to your development team, translates customer value, goals and pain points into product improvements, and leads effective and impactful development sprints. Q: What was your first job? How did you get started as a Product Owner?

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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. If something bad happens, you’re going to have to cut your burn, probably.