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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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SaaStr Classic: Jyoti Bansal of Harness.io and AppDynamics; Dev Ittycheria of MongoDB (Video + Transcript)

SaaStr

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 128
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Churn Monster: Black Swan

ChurnZero

Some examples include a pandemic (COVID-19), a terrorist attack (9/11), or an abrupt financial crisis (Banking Crisis of 2008). One of the first things you do is flag this concern to your management team so your organization can help rally around the customer. This offers some relief to the remaining team members. The Scenario.

Churn 52
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Everything You Need to Know About Freemium Pricing

OpenView Labs

This guide, by LinkedIn’s Head of Global Monetization Strategy Josh Gold, is intended to teach subscription-based businesses how to evaluate whether the freemium model will drive revenue and lead gen for their business or result in failure. Freemium Model for SaaS – The Good, The Bad, and The In-between. Freemium benchmarks.

Pricing 82
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The Road Now Taken: 4 SaaS Start-ups And Their Quest For Independent Growth

Outseta

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M and paid it out to the Founders and early team members. TWO ESTABLISHED COMPANIES CHANGE COURSE.

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How to deploy empathy to get the most out of customer interviews, according to Geocodio’s Michele Hansen

Intercom, Inc.

But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. However, Michele quickly realized that customer research should be a part of the whole product development process.