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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Our former Director of Content and Community spoke to Alf about managing a happy team, how he’s grown his company without external funding, the history of developing in the Mac ecosystem, and running a consulting and software business. Like the iPhone is 2008. And the problem was, I have no clue in software development.

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Everything You Need to Know About Freemium Pricing

OpenView Labs

In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model. AWS needs adequate time to get a skeptical developer to understand the value that they offer, to get the developer hooked on the product and build on top of it, and to eventually recommend AWS to a fellow developer.

Pricing 82
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Ten Ways To Stand Out in a Crowd of $25-$50/h Software Outsourcers

Kraftblick

In the highly competitive market of custom software development, adding a special twist to your appeal may be just what you need to attract potential customers and persuade them to pick your company out of a crowded field. The customer’s pain point: Software developers are awfully expensive. It’s a long-standing problem.

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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. That sounds like an awful idea,” and then you have to work for it.

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Twilio: The First $100m+ ARR with Jeff Lawson, CEO/Co Founder (Video + Transcript)

SaaStr

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. One high level thing, I wonder, maybe you can…Twilio’s clearly the flagship of next generation, developer centric companies, first one to go IPO of this generation.

Scale 287
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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. Is there a customer success playbook that I have to develop? But, we work with them to develop the communication cadence and style that works for them. . I’m Michelle Zatlyn.

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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. We had already achieved the mission, so after 2008 we backed off the pedal, so to speak. “We’re really trying to accelerate success.

Scale 151