2003 Branding Underperforming Technical Team 
Sales Hacker
MAY 13, 2025
In 2003, Michael founded Right Media – the world’s first open exchange for digital advertising. 29:00 The shift from product-led to intelligence-led SaaS development. B2B companies like Hivebrite and Equilend trust TriNet to help handle the infrastructure of their workforce, so their teams can focus on execution.
ChurnZero
NOVEMBER 2, 2018
Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Willing to Fight for You – As part of being loyal, Promoters will also fight for your brand, actively providing positive feedback when negative reviews or comments are at play. Passives often just don’t care.
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SaaStr
JANUARY 27, 2024
SaaStr was created in 2012 to democratize learning and how to build B2B companies, and WordPress was started in 2003 to democratize publishing. WordPress is its own ecosystem, a vibrant community of hundreds of thousands of people who create add-ons, plugins, and develop sites. Automattic is a behind-the-scenes brand.
User Pilot
JANUARY 8, 2021
Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. What is a Bad NPS Score? Table of Contents.
Neil Patel
SEPTEMBER 12, 2020
Personal branding – Managing your personal brand is becoming more important every day. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Some teams may also respond much quicker than others.
Valuize Consulting
JUNE 10, 2020
Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Or perhaps not.
User Pilot
APRIL 27, 2023
Net Promoter Score, often abbreviated to NPS, was first devised in 2003. As your top fans and brand advocates , these are the people you might reach out to for reviews to drive social proof (we’ll cover more on this later). What is a bad Net Promoter Score (NPS) for SaaS? Create NPS surveys with Userpilot! Source:CustomerGauge.
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