FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more.

Merchant Services 132

Merchant Services Payment Services SaaS Payments Payment Solutions 132

Stax

JANUARY 3, 2024

Once a relatively niche offering, the COVID-19 pandemic saw retailers accelerate the rollout of self-checkout systems, their contactless nature making them a lot more appealing than traditional checkouts for many consumers. TL;DR Self-checkout systems are automated checkout solutions that allow customers to process purchases independently.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

FastSpring

APRIL 8, 2021

Is it really worth changing your checkout process to accommodate digital wallet users? Digital wallets are financial accounts that allow users to store funds, make transactions, and digitally track payment histories. While it may vary based on the digital wallet, the service works in two distinct ways. What is a Digital Wallet?

Payment Methods 145

Payment Methods Payment Services Payment Solutions PayPal 145

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Baremetrics

NOVEMBER 18, 2021

Building a Shopify app can be challenging. Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales. 10 business tips for Shopify app developers 1.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. Do you need to build an integration between the platform and your SaaS app? How should the platform work with your accounting & operations stack?

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Use checklists to guide users toward key actions within your app. Reduce churn with proactive customer service.

Underperforming Technical Team 77

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 77

Intercom, Inc.

JANUARY 23, 2020

The situations that portend failure are varied and unfortunately common – no product-market fit, no cash, bad product, burnout, to name just a few of the most obvious. Poor marketing. A better strategy is to prioritize building your audience alongside developing the product. In this world, growth trumps all other priorities.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Common operational pitfalls founders should avoid that can make acquisitions more difficult.

Software Review 144

Software Review Technical Review Development Team Review Branding 144

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. This accelerates the traditional sales process because it helps convert new users into paying customers. Research your customers to understand their needs and professional contexts to create an effective customer onboarding process. Measure success and iterate.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

Subscription Flow

NOVEMBER 24, 2023

In this article, SubscriptionFlow offers an ultimate tech solution for those who want to run their eCommerce business and need to make transactions from or to the South African region. Opt for the Paystack checkout process so that you may have a loyal customer base that would be willing to get products from your platform.

Payment Methods 59

Payment Methods Merchant Services Payments Payment Services 59

User Pilot

APRIL 15, 2024

In-app support strategies to eliminate them. There are various types of customer pain points, including financial pain points, process pain points, productivity pain points, and support pain points. Collect passive customer feedback to improve the in-app experience and more. This article aims to help you avoid that.

Communication 89

Communication SaaS Payments Payment Solutions Payment Methods 89

Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. A business is SaaS or SaaS-like if it sells anything else software-related.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Frontegg

AUGUST 19, 2021

Users don’t want to write emails or engage with support teams anymore. They want to get onboarded smoothly and just use the software. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. This goes beyond the operational aspect. The answer is simple.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. So, where do point solutions fit into all this? . On the other hand, point solutions (QuickBooks, Xero, etc.)

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

User Pilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 2: Customers churn as a result of an ineffective onboarding process that doesn’t deliver product value.

SaaS Payments 86

SaaS Payments Churn Underperforming Technical Team Payment Methods 86

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And that was the origin story.

Payment Solutions 101

Payment Solutions Payment Methods Payment Services Payments 101

SaaStock

FEBRUARY 13, 2019

Their solutions span a wide range of verticals: from E-commerce, HR and Health to collaboration, infrastructure and AI. Notey Labs create digital solutions to help companies handle international online space. Tienpay offers digital banking software that handles wallet, digital exchange, and digital assets. Notey Labs.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Audacix

NOVEMBER 10, 2023

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. What does cash flow modeling software do? Top options for cash flow modeling software 1. Let’s take a look at exactly what it is that cash flow modeling software does.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” “For many companies, that’s a very long way from when you actually get any money from them.” But sign-ups went down.

Payment Methods 176

Payment Methods SaaS Payments Payment Solutions Payments 176

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Stripe vs. Zuora: Features Stripe vs. Zuora: Features Both Stripe and Zuora are feature-rich solutions, each one with its own pros and cons to offer. Table of Contents. BE HONEST.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Sales or Sales Operations. Not product management.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Baremetrics

DECEMBER 28, 2020

You may be thinking, “How bad can it be?” According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Introducing: a successful dunning process. What is a dunning process? What is a dunning process? Your team follows up and payment is recovered.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

Baremetrics

MARCH 23, 2021

You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Customer feedback and subscription analytics will help you clarify the journey towards registering, renewing, upgrading, and canceling your software. Which do you choose? 9% of the revenue you take. 9% of the revenue you take.

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

User Pilot

MARCH 9, 2023

TL;DR Customer attrition, also known as customer churn , takes place when customers leave your product or service. The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value.

Underperforming Technical Team 90

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 90

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

User Pilot

OCTOBER 30, 2023

TL;DR User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your users’ desires, concerns, and challenges.It Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Group your user base into granular customer segments by shared characteristics—jobs to be done, in-app engagement , or user feedback. Design in-app strategies to improve retention based on the collected data.

Payment Solutions 82

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 82

User Pilot

OCTOBER 30, 2023

TL;DR User engagement analysis is the process of studying how your customers interact with your product, allowing you to gain useful insights into their behaviors and motives.You can understand what resonates with your users by measuring and analyzing user actions such as product usage and time spent. Let’s dive in!

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

Baremetrics

OCTOBER 21, 2021

The Shopify Partner system has created great value for developers and shop owners alike. It has been integral to Shopify’s success in developing the best online ecommerce platform. This great potential has led to huge competition in the Shopify Partner Apps Store. What is the lead conversion rate for Shopify Partner Apps?

Payment Solutions 98

Payment Solutions Payment Methods Payments SaaS Payments 98

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started!

Software Review 52

Software Review Technical Review Systems Review Pricing 52