User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? How to use NPS to boost sales Send customers who answered the NPS survey a follow-up question so you can make sense of the score they provided. Why is NPS score important for eCommerce businesses?

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

Unbounce

JUNE 28, 2022

More people are shopping online than ever before. Online sales are expected to make up 22.3% of retail sales overall by 2023. A big part of ecommerce is using social media to engage audiences and build an authentic brand. But now, social media can also be used as an ecommerce market of its own: social commerce.

Payment Methods 144

Payment Methods Development Team Review Scale Social Media 144

Stax

JUNE 9, 2024

Following this approach, most retail business owners try to find a Point-of-Sale (POS) system for retail businesses that can make their operations (especially in-store) more efficient, manageable, and cost-effective. What’s on the roadmap for your retail store? Make sure to choose solutions that can scale with you.

Point of Sale 88

Point of Sale Payment Solutions Payment Services Merchant Services 88

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

SaaStr

AUGUST 3, 2022

Folks that wanted to go online, stayed online. But folks that didn’t really want to sell online, sort of stopped when they didn’t have to anymore. Shopify returned to earth, and is now growing just at the overall rate of ecommerce. #2. Only spending 25% of revenue on sales & marketing.

Payment Methods 220

Payment Methods Merchant Services SaaS Payments Payment Solutions 220

Stax

NOVEMBER 6, 2023

You’re making a purchase at a retail store, and the cash register is large, clunky, and painfully slow, even for 2004. Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Why Is Adding Mobile Payments Important to Businesses Today?

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Neil Patel

SEPTEMBER 12, 2020

That life-changing decision comes down to what website builder you decide to use. We’ve done the hard work and this article will guide you through the otherwise arduous process of finding the best website builder. The Top 4 Best Website Builders. The Different Types of Website Builders. General-purpose website builders.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

FastSpring

APRIL 18, 2024

For many SaaS and software companies, international sales are a key part of their growth trajectories. These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

Stax

MARCH 14, 2024

During the 2020s, almost all businesses will have been looking at b2b payments processing solutions to meet changing consumer needs. Online and contactless adoption multiplied, and digital payments rose. consumers using two or more types of digital payment methods increased by 8%. Learn More What are B2B Payments?

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Baremetrics

APRIL 1, 2021

When choosing a payments processor, businesses have a lot of goals in mind. So, when it comes to comparing platforms, major players like Stripe and Shopify Payments are likely to top your list. Both of these platforms are excellent, particularly for budding startups, but are they the right fit if you want to scale up fast?

Payment Methods 98

Payment Methods Payment Services Merchant Services SaaS Payments 98

FastSpring

FEBRUARY 19, 2019

Learn more about page speed, how it affects sales, and how you can optimize loading time. Then pick up a few additional tips for converting online sales, because having the fastest page on the planet can only take you so far without a more comprehensive strategy. What does the data say about page load time and sales?

Payment Methods 96

Payment Methods Scale Payment Solutions Payment Services 96

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Toast is a vertical software embedded payments solution for restaurants in the U.S. The ones they met in person closed at a 3x rate.

Payment Methods 191

Payment Methods Acquisition Scale Payments 191

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And I won’t give away too much of the lead here.

Scale 157

Scale Sales Payment Methods Merchant Services 157

Stax

APRIL 17, 2024

Companies and software providers that embed payment solutions into their services and platform are likely to attract and retain more customers. By using a cloud-based integrated payment software solution, you can provide a streamlined user experience while also earning an additional revenue stream through monetization.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. I’m an execution person. Know your forever user.

Scale 152

Scale Payment Services Payment Methods Scaling 152

FastSpring

SEPTEMBER 6, 2018

We live in a world that runs on global ecommerce. In fact, the global ecommerce industry is worth $7.7 This impressive growth in the ecommerce industry is supported by consumers increasing interest in looking beyond their borders to shop online. And this means more than just adding a “buy now” button to your website.

Payment Methods 79

Payment Methods Scale Scaling Payment Services 79

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Neil Patel

MARCH 7, 2021

But once you unpack it, it’s easy to see why it powers over 1 million websites and manages billions in sales. Gone are the days when you had to figure out how to start an ecommerce site from scratch. It offers you plenty of marketing tools to make your store a success from the start. Who is Shopify Best For?

Payment Methods 140

Payment Methods Software Review Payment Services Payment Solutions 140

SaaStr

NOVEMBER 21, 2022

Robert Butler, Chief Commercial Officer at Payrix, has spent over 25 years in fintech and has most recently grown Payrix from $4 million to $100 million in ARR over the last four years, leading to a successful buyout and the launch of Worldpay for Platforms. Brex then scaled its payments business quickly.

Payments 184

Payments Payment Methods Embedded Payments Scale 184

Buffer Resources

FEBRUARY 29, 2024

My dedication to optimizing online presence through SEO optimization is rooted in deeply understanding its transformative impact on businesses, and Google Business Profile has been vital for that transformation. Establishing a robust online presence is paramount for businesses to thrive.

Payment Methods 87

Payment Methods Business Software Review Payment Services 87

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. I’m probably the most hated person in the room right now, but please indulge me. I think if we had focused on solving a niche problem, the market’s simply not big enough to scale. FULL TRANSCRIPT BELOW.

Scale 160

Scale Sales Recruiting Scaling SaaS Payments 160

FastSpring

JUNE 11, 2019

Ways to improve ecommerce conversion rates. Cutting through the noise is now less dependent on your ability to bombard prospects with more information and more about creating messaging that your customers naturally want to engage with. Podcast: Ecommerce Conversations by Practical Ecommerce.

Payment Methods 99

Payment Methods Scale Payments Payment Services 99

Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

Buffer Resources

NOVEMBER 7, 2023

But, she’s also made the intentional decision to scale back over the past couple of years, stopping her work with subcontractors, cutting down client projects to what she could manage on her own, and reducing her revenue by over $100,000. Financial support for business: I had family support while I got my business off the ground. (I

Scale 118

Scale Scaling Payment Solutions Payment Services 118

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. Want to see more content like this?

Scale 135

Scale Scaling Payment Methods SaaS Payments 135

Payrix

MAY 14, 2024

Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. During his tenure, Chargebee experienced high growth, scaling from processing about $3 billion in revenue to $13-14 billion. And so that was a big conversation at the board level.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. And this leads to our third point. Related post: Can SaaS Companies Afford to Ignore Sales Tax and VAT?

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. As more subscribers join, manually sending out invoices will result in a storm of wasted paper, missed payments, and late penalties—none of which are beneficial to your business.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 262

Payment Services compliance SaaS Payments Scale 262

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Trust the process.

Sales Hiring 226

Sales Hiring Payment Services SaaS Payments Scale 226

Andreessen Horowitz

APRIL 30, 2024

In this conversation, a16z General Partner Angela Strange talks with J eff Sloan, former CEO of Global Payments, about how he was early to spot significant industry trends, how to make bets that move an organization, and the sea change that AI represents for the financial services industry. Angela: Why Global Payments?

Payment Solutions 82

Payment Solutions Payments Payment Services SaaS Payments 82

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away. How do you know you’re ready to hire a sales team?

Sales Hiring 89

Sales Hiring Scale Outsourcing Services Payment Services 89

Neil Patel

FEBRUARY 4, 2021

As an ecommerce seller, you’ll find yourself making a lot of choices. But out of the plethora of answers you need to figure out, choosing the best ecommerce platform remains the most crucial. Although Shopify and Wix have overlapping features, Shopify edges forward in the race if you’re specifically looking for ecommerce functionality.

Payment Methods 137

Payment Methods Payments Payment Solutions Payment Services 137

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Missed the session?

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As We do less than 1% of our business in Croatia, so it’s not really a big market for us,” added TestDome’s head of customer success and sales Igor Novosel. “We Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148