SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Many SMBs just prefer it. #4.

SaaS Payments 245

SaaS Payments Scale Payment Methods Payments 245

Neil Patel

DECEMBER 8, 2020

They’re not using time tracking software. Or, they’re using a solution that doesn’t fit with their business. Because no one should suffer any longer, I’m going to share the top five time tracking software options on the market today. The Top 5 Options for Time Tracking Software. There is no third reason.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

Point Nine Land

JANUARY 2, 2019

50 B2B software marketplaces listed & four observations 50 Shades of SaaS App Stores - Spreadsheet If you’d like to be notified of our next posts you can subscribe to our newsletter. As the SaaS industry is reaching maturity, the app store model is becoming increasingly important. a security audit).

Payment Methods 66

Payment Methods Payment Solutions SaaS Payments Payments 66

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. Today we’re going to be talking about a really interesting topic, I think, what brands look for when considering acquiring software companies.

Software Review 144

Software Review Technical Review Development Team Review Branding 144

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So David used the U.S. as an example: “You charge in U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

SEPTEMBER 26, 2019

What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. As soon as the economy went south, SMBs started to simply go bankrupt and/or shut down. And even before they did, panic set in in businesses with no cash reserves. functioned.

SaaS Payments 276

SaaS Payments Sales Hiring Scale SMB 276

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. At this point, a business needs to look for an enterprise solution that can support its growth.

Payment Solutions 86

Payment Solutions Enterprise Scale Payments 86

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Margin that is like software.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 144

Scale Sales Payment Methods Merchant Services 144

User Pilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation tools allow you to segment customers based on shared characteristics such as their in-app behavior, or any other criteria such as the NPS score , completed milestones in the customer journey, etc.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

User Pilot

JULY 18, 2023

This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate. Monthly recurring revenue. The average revenue per user.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

FastSpring

OCTOBER 18, 2018

The traditional software licensing model is outdated. And we’re seeing this reflected in the seismic shift in preferences on the part of both businesses and consumers to subscribe to services instead of outright buying access to products. They have unique preferences that require personalized shopping experiences.

Payment Features 61

Payment Features Payment Services Subscription Payment Methods 61

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. An additional non-financial constraint is a fact that these customers typically lack experience in software procurement and implementation, and this adds friction to the sales cycle.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Stax 88

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? What is the process to do it efficiently? Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

Sales Hacker

OCTOBER 16, 2020

And finding time is tough compared to an SMB executive. Our product alleviates the need to send out direct mail to collect payments from customers.). Go to your company website and find the testimonials. Everyone wants to win business with the big fish. Every company wants these big logos listed on their company website.

Enterprise 106

Enterprise Payment Methods Payment Services Sales Hiring 106

Sales Hacker

AUGUST 7, 2020

VP Nokia Software, North America Sales. Manager, Business Development. People First Productivity Solutions. Team Lead, North America – Global Marketing Solutions. Senior Vice President, Sales SMB. Director, Sales Solutions, North America. Manager, LinkedIn Sales Solutions. BMC Software.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

yoursales

JANUARY 28, 2022

Connect with Jakob on LinkedIn to stay updated on all things sales and let's dive into looking at the sales tools, which will power your sales process and take you to your next level of growth. Do you know of software, which belongs on this list? Drive Revenue. Bombora - Businesses are researching you. Grow Your Pipeline.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. The person using your SaaS product may not have access to the credit card used to sign up. He then sent out a link to this page inside payment failure notification emails.

Merchant Services 132

Merchant Services Payment Services SaaS Payments Payment Solutions 132

ChurnZero

JANUARY 4, 2019

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. What ratio of revenue is healthy for professional services to account for? Here’s what Eyal and Megan talk about: How to develop software faster.

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

ChurnZero

JANUARY 4, 2019

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. CRM platforms. It may be done over the phone, Skype, email, web conference…. Outside sales is the sales of products and services through in-person, face-to-face interactions.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

SaaStr

APRIL 29, 2021

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. Cloud and ecommerce may end soon, but it hasn’t ended yet. NRR of 110%+ since 2018 — sort of.

Merchant Services 245

Merchant Services Payment Methods SaaS Payments Payments 245

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? I don’t know anyone right now.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

Neil Patel

NOVEMBER 29, 2020

Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Today, an affordable call center is within reach of any business with an internet connection. Forget about the requirements of a physical office space, infrastructure, or even a business phone system.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

APRIL 17, 2021

Perhaps the most interesting thing is just how similar both these website-builder-plus-ecommerce companies are. Squarespace may be more design-focused, Wix the somewhat more cost-effective solution. It’s growing at the same rate (~30%), booming from ecommerce (+78% for Squarespace, +60% for Wix). 85% NRR.

Payment Methods 336

Payment Methods Merchant Services Payments Payment Services 336

Neil Patel

DECEMBER 23, 2020

Interested in customer relationship management (CRM) software that’s free forever? These zero-dollar-per-month platforms are packed with great features. I’ve picked out the top five free CRM software products on the market. The Top 5 Options For Free CRM Software. How to Choose the Best Free CRM Software for You.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities. Certain software and services providers have the ability to do all 3; other times the roles are divided.

Payment Services 89

Payment Services Payment Solutions Development Team Review Outsourcing Services 89

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this?

Payments 100

Payments Pricing Compensation SaaS Payments 100

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). 360 Business Tool - CRM with Much More.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Neil Patel

DECEMBER 28, 2020

It’s a good idea to set up a business security system before you need it. A lot of people see cost as a barrier to installing a reliable business security system. That used to be true, but today, there are tons of really affordable solutions. There are DIY wireless systems available for a song. That’s fine.

Payment Solutions 110

Payment Solutions Business Wireless Payment Methods 110